Customer Service Jobs in San Diego, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- El Cajon, CA (18 miles from San Diego, CA)
- 8 days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 8 days ago
This role is for people who want to provide our policyholders the excellent customer service they want and need....
service....
Customer Service Representative II (Part-time 30 hours/week), Retail Banking (El Cajon, CA)
- El Cajon, CA (18 miles from San Diego, CA)
- 10 days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 10 days ago
Area: Customer Service (Sales)...
Customer Service Representative III (Part-time 30 hours/week), Retail Banking (El Cajon, CA)
- El Cajon, CA (18 miles from San Diego, CA)
- 10 days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 10 days ago
Area: Customer Service (Sales)...
- San Diego, CA
- 12 days ago
- San Diego, CA
- 12 days ago
Area: Customer Service (Sales)...
- San Diego, CA
- 12 days ago
- San Diego, CA
- 12 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Encinitas, CA (22 miles from San Diego, CA)
- 14 days ago
- Encinitas, CA (22 miles from San Diego, CA)
- 14 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Loss Prevention Customer Service Associate II
- La Jolla, CA (10 miles from San Diego, CA)
- 15 days ago
- La Jolla, CA (10 miles from San Diego, CA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Transdev in San Diego, CA is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6336 College Grove Way, San Diego...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Sales
- El Cajon, CA (18 miles from San Diego, CA)
- 45+ days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 45+ days ago
Bachelor’s degree is preferred 2+ years Customer Service experience required....
Assist customers by effectively resolving all customer service issues....
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative I Location: Remote - Arizona Location: 12pm - 9pm Central Time Zone Job Description: The Customer Service Representative I role encompasses key responsibilities which...
Remote WorkDemographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Diego, CA
Highest Education Level
Customer Services in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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