Customer Service Jobs in San Diego, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6336 College Grove Way, San Diego...
The Customer Service Representative's primary role is to support relationships with members, providers and health plans....
8:00am-5:00pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are searching for a Customer Service Representative to join our growing team....
Customer Service Representative II - Customer Experience
- San Diego, CA
- 14 days ago
- San Diego, CA
- 14 days ago
Customer Service Team means being at the forefront, showcasing legendary service and translating our culture into tangible results for our customers.On our team, you can expect a dynamic and fast-paced...
Requirements: + High school diploma or GED + 1 year of customer service experience + Previous Cash Handling/Cashier experience Adecco is hiring immediately for this Retail Customer Service Rep job in...
Customer Service Representative II (Part-time 30 hours/week), Retail Banking (El Cajon, CA)
- El Cajon, CA (18 miles from San Diego, CA)
- 30+ days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 30+ days ago
Area: Customer Service (Sales)...
Customer Service Representative III (Part-time 30 hours/week), Retail Banking (El Cajon, CA)
- El Cajon, CA (18 miles from San Diego, CA)
- 30+ days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 30+ days ago
Area: Customer Service (Sales)...
- San Diego, CA
- 30+ days ago
- San Diego, CA
- 30+ days ago
Area: Customer Service (Sales)...
- San Diego, CA
- 30+ days ago
- San Diego, CA
- 30+ days ago
Area: Customer Service (Sales)...
Retail Loss Prevention Customer Service Associate II
- La Jolla, CA (10 miles from San Diego, CA)
- 30+ days ago
- La Jolla, CA (10 miles from San Diego, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Transdev in San Diego, CA is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Assist customers by effectively resolving all customer service issues....
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Diego, CA
Highest Education Level
Customer Services in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »