Customer Service Jobs in San Diego, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative

  • El Cajon, CA (18 miles from San Diego, CA)
  • 8 days ago
  • El Cajon, CA (18 miles from San Diego, CA)
  • 8 days ago

This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative - FT

  • San Diego, CA
  • 8 days ago
  • San Diego, CA
  • 8 days ago

service....

Customer Service Representative II (Part-time 30 hours/week), Retail Banking (El Cajon, CA)

  • El Cajon, CA (18 miles from San Diego, CA)
  • 10 days ago
  • El Cajon, CA (18 miles from San Diego, CA)
  • 10 days ago

Area: Customer Service (Sales)...

Customer Service Representative III (Part-time 30 hours/week), Retail Banking (El Cajon, CA)

  • El Cajon, CA (18 miles from San Diego, CA)
  • 10 days ago
  • El Cajon, CA (18 miles from San Diego, CA)
  • 10 days ago

Area: Customer Service (Sales)...

Area: Customer Service (Sales)...

Area: Customer Service (Sales)...

Customer Service Representative

  • Encinitas, CA (22 miles from San Diego, CA)
  • 14 days ago
  • Encinitas, CA (22 miles from San Diego, CA)
  • 14 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Loss Prevention Customer Service Associate II

  • La Jolla, CA (10 miles from San Diego, CA)
  • 15 days ago
  • La Jolla, CA (10 miles from San Diego, CA)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

Customer Service Representative Transdev in San Diego, CA is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....

Retail Customer Service Associate

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6336 College Grove Way, San Diego...

Customer Service Associate

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - Sales

  • El Cajon, CA (18 miles from San Diego, CA)
  • 45+ days ago
  • El Cajon, CA (18 miles from San Diego, CA)
  • 45+ days ago

Bachelor’s degree is preferred 2+ years Customer Service experience required....

Part Time Customer Service Associate

  • San Diego, CA
  • 90+ days ago
  • San Diego, CA
  • 90+ days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • San Diego, CA
  • 90+ days ago
  • San Diego, CA
  • 90+ days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • San Diego, CA
  • 60+ days ago
  • San Diego, CA
  • 60+ days ago

Customer Service Representative I Location: Remote - Arizona Location: 12pm - 9pm Central Time Zone Job Description: The Customer Service Representative I role encompasses key responsibilities which...

Remote Work

Demographic Data for San Diego, CA

Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.


Local
National
1,325,823
41,125
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in San Diego, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Diego, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Diego, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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