Customer Service Jobs in San Bernardino, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Montclair, CA (23 miles from San Bernardino, CA)
  • 2 days ago
  • Montclair, CA (23 miles from San Bernardino, CA)
  • 2 days ago

Your Opportunity Customer Service Representative Speedy Cash Montclair, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Corona Customer Service Representative

  • Corona, CA (22 miles from San Bernardino, CA)
  • 6 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 6 days ago

The manager is also looking for 2 years of call center/customer service experience.!!...

Retail Customer Service Associate

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 8 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...

Loss Prevention Customer Service Associate II

  • Redlands, CA (10 miles from San Bernardino, CA)
  • 12 days ago
  • Redlands, CA (10 miles from San Bernardino, CA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative/Account Manager

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 17 days ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 17 days ago

Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....

Customer Service Associate

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 17 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 17 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)

  • Hesperia, CA (22 miles from San Bernardino, CA)
  • 17 days ago
  • Hesperia, CA (22 miles from San Bernardino, CA)
  • 17 days ago

Area: Customer Service (Sales)...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)

  • Hesperia, CA (22 miles from San Bernardino, CA)
  • 17 days ago
  • Hesperia, CA (22 miles from San Bernardino, CA)
  • 17 days ago

Area: Customer Service (Sales)...

Bilingual Customer Service Representative

  • Corona, CA (22 miles from San Bernardino, CA)
  • 19 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 19 days ago

service experience....

Remote Customer Service Representative

  • Montclair, CA (23 miles from San Bernardino, CA)
  • 19 days ago
  • Montclair, CA (23 miles from San Bernardino, CA)
  • 19 days ago

Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....

Remote Work

Customer Service Representative

  • Eastvale, CA (22 miles from San Bernardino, CA)
  • 25 days ago
  • Eastvale, CA (22 miles from San Bernardino, CA)
  • 25 days ago

Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....

Customer Service Rep. - Insurance - N. Riverside, IL

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 25 days ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 25 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative (Commercial Dept.)

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 30+ days ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 30+ days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Montclair, CA (23 miles from San Bernardino, CA)
  • 45+ days ago
  • Montclair, CA (23 miles from San Bernardino, CA)
  • 45+ days ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Customer Service Representative

  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 60+ days ago
  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 60+ days ago

Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for San Bernardino, CA

Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.


Local
National
258,420
3,326
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in San Bernardino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Bernardino, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Bernardino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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