Customer Service Jobs in Sacramento, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA
- 8 hours ago
- Sacramento, CA
- 8 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Sacramento, CA
- 1 day ago
- Sacramento, CA
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 2 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 2 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
You will inform the field of daily customer service promotions along with providing them with error free orders....
Assist customers by effectively resolving all customer service issues....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Copy of Customer Service Representative II
- Davis, CA (17 miles from Sacramento, CA)
- 9 days ago
- Davis, CA (17 miles from Sacramento, CA)
- 9 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Loss Prevention Customer Service Associate II
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 24 days ago
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep/Dispatcher
- Dixon, CA (21 miles from Sacramento, CA)
- 25 days ago
- Dixon, CA (21 miles from Sacramento, CA)
- 25 days ago
POSITION SUMMARY: Under the supervision of the Customer Service Manager, this position supports the Customer Service, Dispatch, & Sales Teams in all areas of these departments; and is responsible for...
Customer Service Representative
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 27 days ago
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 27 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
service....
service....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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