Customer Service Jobs in Sacramento, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Rep Insurance
- Represa, CA (19 miles from Sacramento, CA)
- 17 hours ago
- Represa, CA (19 miles from Sacramento, CA)
- 17 hours ago
Part-time work is available. Looking for a Motivated individual on a part-time bases to perform office/clerical work, answer phone. Some bonus-related work is possible. Situated near the Historic...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Police Department
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 8 days ago
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 8 days ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Loss Prevention- Customer Service Associate II
- Davis, CA (17 miles from Sacramento, CA)
- 12 days ago
- Davis, CA (17 miles from Sacramento, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA
- 12 days ago
- Sacramento, CA
- 12 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA
- 25 days ago
- Sacramento, CA
- 25 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Assist customers by effectively resolving all customer service issues....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Copy of Customer Service Representative II
- Davis, CA (17 miles from Sacramento, CA)
- 30+ days ago
- Davis, CA (17 miles from Sacramento, CA)
- 30+ days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
service....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »