Customer Service Jobs in Rowland Heights, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Brown & Brown Inc
- Orange, CA (13 miles from Rowland Heights, CA)
- 19 hours ago
- Brown & Brown Inc
- Orange, CA (13 miles from Rowland Heights, CA)
- 19 hours ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote Work
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 23 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 23 hours ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...
Remote WorkCustomer Service Representative
- Orange, CA (13 miles from Rowland Heights, CA)
- 10 hours ago
- Orange, CA (13 miles from Rowland Heights, CA)
- 10 hours ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
LP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (20 miles from Rowland Heights, CA)
- 1 day ago
- La Canada, CA (20 miles from Rowland Heights, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 1 day ago
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 1 day ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (16 miles from Rowland Heights, CA)
- 2 days ago
- Santa Ana, CA (16 miles from Rowland Heights, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Associate - Miller Center
- Ontario, CA (15 miles from Rowland Heights, CA)
- 3 days ago
- Ontario, CA (15 miles from Rowland Heights, CA)
- 3 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Representative, Per Diem, Day Shift
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 3 days ago
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 3 days ago
Job Summary: Provides excellent customer service to patients, employees and guests. Collects admission information from customers. Coordinates general aspects of care, as pertinent to role....
- Ontario, CA (15 miles from Rowland Heights, CA)
- 4 days ago
- Ontario, CA (15 miles from Rowland Heights, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Corona, CA (20 miles from Rowland Heights, CA)
- 5 days ago
- Corona, CA (20 miles from Rowland Heights, CA)
- 5 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Long Beach, CA (23 miles from Rowland Heights, CA)
- 5 days ago
- Long Beach, CA (23 miles from Rowland Heights, CA)
- 5 days ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...
Bilingual Customer Service Representative
- Corona, CA (20 miles from Rowland Heights, CA)
- 6 days ago
- Corona, CA (20 miles from Rowland Heights, CA)
- 6 days ago
service experience....
LP Customer Service Associate II
- Long Beach, CA (23 miles from Rowland Heights, CA)
- 7 days ago
- Long Beach, CA (23 miles from Rowland Heights, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Topanga
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 7 days ago
- Los Angeles, CA (19 miles from Rowland Heights, CA)
- 7 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Remote Customer Service Representative
- Montclair, CA (13 miles from Rowland Heights, CA)
- 7 days ago
- Montclair, CA (13 miles from Rowland Heights, CA)
- 7 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote WorkDemographic Data for Rowland Heights, CA
Moving to Rowland Heights, CA? Find some basic demographic data about Rowland Heights, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rowland Heights, CA
Highest Education Level
Customer Services in Rowland Heights, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »