Customer Service Jobs in Rocklin, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Loss Prevention Customer Service Associate II

  • Rancho Cordova, CA (13 miles from Rocklin, CA)
  • 1 day ago
  • Rancho Cordova, CA (13 miles from Rocklin, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 4 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...

Customer Service Representative-Part Time

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 4 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 4 days ago

Customer Service Representative - Part Time Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Representative

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 4 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 4 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Associate

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 7 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 7 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - FT

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 10 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 10 days ago

service....

Representative, Customer Service - Insurance Verification

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 10 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 10 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Customer Service Representative - PT

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 11 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 11 days ago

service....

Part Time Customer Service Representative (remote)

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 14 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 14 days ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative, PM

  • Roseville, CA (3 miles from Rocklin, CA)
  • 16 days ago
  • Roseville, CA (3 miles from Rocklin, CA)
  • 16 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Customer Service Representative

  • Roseville, CA (3 miles from Rocklin, CA)
  • 30+ days ago
  • Roseville, CA (3 miles from Rocklin, CA)
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • West Sacramento, CA (21 miles from Rocklin, CA)
  • 45+ days ago
  • West Sacramento, CA (21 miles from Rocklin, CA)
  • 45+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

70182-LP Customer Service Associate II

  • Citrus Heights, CA (7 miles from Rocklin, CA)
  • 60+ days ago
  • Citrus Heights, CA (7 miles from Rocklin, CA)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Rancho Cordova, CA (13 miles from Rocklin, CA)
  • 45+ days ago
  • Rancho Cordova, CA (13 miles from Rocklin, CA)
  • 45+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Sales & Customer Service Associate

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 90+ days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 90+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Rocklin, CA

Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.


Local
National
71,471
1,915
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Rocklin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rocklin, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rocklin, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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