Customer Service Jobs in Rocklin, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
(BHI) Customer Service Representative
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 1 day ago
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 1 day ago
Job Summary: Projected Start date: October, 6 th 2025 Mandatory Training: Remote As a Behavioral Health Customer Service Representative (CSR), you are in charge of upholding our mission of providing...
Remote WorkCustomer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
Customer Service Representative **Sr....
Remote Work(Concierge) Customer Service Representative
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 1 day ago
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 1 day ago
Job Summary: Projected Start date: September, 1st 2025 Mandatory Training: Remote As a Concierge Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkCustomer Service Rep Insurance
- Represa, CA (9 miles from Rocklin, CA)
- 3 days ago
- Represa, CA (9 miles from Rocklin, CA)
- 3 days ago
Part-time work is available. Looking for a Motivated individual on a part-time bases to perform office/clerical work, answer phone. Some bonus-related work is possible. Situated near the Historic...
Retail Customer Service Associate
- Sacramento, CA (20 miles from Rocklin, CA)
- 7 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 9 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative I
- Auburn, CA (14 miles from Rocklin, CA)
- 10 days ago
- Auburn, CA (14 miles from Rocklin, CA)
- 10 days ago
Excellent verbal and written communication skills, with a commitment to delivering superior customer service. Attention to detail and ability to meet strict deadlines....
Customer Service Representative - Police Department
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 10 days ago
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 10 days ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA (20 miles from Rocklin, CA)
- 15 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 15 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Loss Prevention- Customer Service Associate II
- Sacramento, CA (20 miles from Rocklin, CA)
- 18 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA (20 miles from Rocklin, CA)
- 27 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 27 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Customer Service Associate
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 30+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rocklin, CA
Highest Education Level
Customer Services in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Order Processing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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