Customer Service Jobs in Redwood City, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Loss Prevention Customer Service Associate Tactical

  • San Jose, CA (21 miles from Redwood City, CA)
  • 2 days ago
  • San Jose, CA (21 miles from Redwood City, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Fremont, CA (15 miles from Redwood City, CA)
  • 5 days ago
  • Fremont, CA (15 miles from Redwood City, CA)
  • 5 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative No Experience Needed!

  • San Francisco, CA (23 miles from Redwood City, CA)
  • 5 days ago
  • San Francisco, CA (23 miles from Redwood City, CA)
  • 5 days ago

follow-ups Learn and grow in a fast-paced, team-oriented environment What We Offer: Property & Casualty Licensing - We'll train and license you!...

Customer Service Representative

  • San Jose, CA (21 miles from Redwood City, CA)
  • 7 days ago
  • San Jose, CA (21 miles from Redwood City, CA)
  • 7 days ago

Your Opportunity Customer Service Representative California Check Cashing Stores San Jose, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions...

Customer Service Representative (Part-Time)

  • Brisbane, CA (18 miles from Redwood City, CA)
  • 11 days ago
  • Brisbane, CA (18 miles from Redwood City, CA)
  • 11 days ago

Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....

Loss Prevention Customer Service Associate II

  • Oakland, CA (21 miles from Redwood City, CA)
  • 13 days ago
  • Oakland, CA (21 miles from Redwood City, CA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate Tactical - San Mateo

  • San Mateo, CA (8 miles from Redwood City, CA)
  • 15 days ago
  • San Mateo, CA (8 miles from Redwood City, CA)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • San Jose, CA (21 miles from Redwood City, CA)
  • 18 days ago
  • San Jose, CA (21 miles from Redwood City, CA)
  • 18 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • San Francisco, CA (23 miles from Redwood City, CA)
  • 20 days ago
  • San Francisco, CA (23 miles from Redwood City, CA)
  • 20 days ago

salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...

Customer Service Representative

  • San Jose, CA (21 miles from Redwood City, CA)
  • 21 days ago
  • San Jose, CA (21 miles from Redwood City, CA)
  • 21 days ago

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (17 miles from Redwood City, CA)
  • 24 days ago
  • Santa Clara, CA (17 miles from Redwood City, CA)
  • 24 days ago

We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Hayward, CA (16 miles from Redwood City, CA)
  • 24 days ago
  • Hayward, CA (16 miles from Redwood City, CA)
  • 24 days ago

About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...

Customer Service Representative

  • San Francisco, CA (23 miles from Redwood City, CA)
  • 26 days ago
  • San Francisco, CA (23 miles from Redwood City, CA)
  • 26 days ago

Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...

Customer Service Associate

  • Oakland, CA (21 miles from Redwood City, CA)
  • 26 days ago
  • Oakland, CA (21 miles from Redwood City, CA)
  • 26 days ago

Assist customers by effectively resolving all customer service issues....

Loss Prevention Tactical Customer Service Associate II

  • Redwood City, CA
  • 28 days ago
  • Redwood City, CA
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Redwood City, CA

Moving to Redwood City, CA? Find some basic demographic data about Redwood City, CA below.


Local
National
112,010
3,292
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Redwood City, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Redwood City, CA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Redwood City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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