Customer Service Jobs in Redwood City, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- San Jose, CA (21 miles from Redwood City, CA)
- 2 days ago
- San Jose, CA (21 miles from Redwood City, CA)
- 2 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (17 miles from Redwood City, CA)
- 2 days ago
- Santa Clara, CA (17 miles from Redwood City, CA)
- 2 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Hayward, CA (16 miles from Redwood City, CA)
- 2 days ago
- Hayward, CA (16 miles from Redwood City, CA)
- 2 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (23 miles from Redwood City, CA)
- 2 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 2 days ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Representative
- San Francisco, CA (23 miles from Redwood City, CA)
- 4 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 4 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
- Oakland, CA (21 miles from Redwood City, CA)
- 4 days ago
- Oakland, CA (21 miles from Redwood City, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative (Part-Time)
- Brisbane, CA (18 miles from Redwood City, CA)
- 5 days ago
- Brisbane, CA (18 miles from Redwood City, CA)
- 5 days ago
Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA
- 6 days ago
- Redwood City, CA
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- San Jose, CA (21 miles from Redwood City, CA)
- 7 days ago
- San Jose, CA (21 miles from Redwood City, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative I
- San Francisco, CA (23 miles from Redwood City, CA)
- 7 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 7 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
- San Leandro, CA (17 miles from Redwood City, CA)
- 7 days ago
- San Leandro, CA (17 miles from Redwood City, CA)
- 7 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
Customer Service Representative
- Fremont, CA (15 miles from Redwood City, CA)
- 10 days ago
- Fremont, CA (15 miles from Redwood City, CA)
- 10 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Spanish Bilingual Customer Service Representative
- Mountain View, CA (10 miles from Redwood City, CA)
- 15 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 15 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Mountain View, CA (10 miles from Redwood City, CA)
- 17 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 17 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLoss Prevention Customer Service Associate
- San Jose, CA (21 miles from Redwood City, CA)
- 24 days ago
- San Jose, CA (21 miles from Redwood City, CA)
- 24 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Redwood City, CA
Moving to Redwood City, CA? Find some basic demographic data about Redwood City, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Redwood City, CA
Highest Education Level
Customer Services in Redwood City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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