Customer Service Jobs in Redlands, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative/Account Manager
- Riverside, CA (13 miles from Redlands, CA)
- 8 days ago
- Riverside, CA (13 miles from Redlands, CA)
- 8 days ago
Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....
Customer Service Rep. - Insurance - N. Riverside, IL
- Riverside, CA (13 miles from Redlands, CA)
- 16 days ago
- Riverside, CA (13 miles from Redlands, CA)
- 16 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative (Commercial Dept.)
- Riverside, CA (13 miles from Redlands, CA)
- 30+ days ago
- Riverside, CA (13 miles from Redlands, CA)
- 30+ days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Moreno Valley, CA (9 miles from Redlands, CA)
- 60+ days ago
- Moreno Valley, CA (9 miles from Redlands, CA)
- 60+ days ago
Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Moreno Valley, CA (9 miles from Redlands, CA)
- 60+ days ago
- Moreno Valley, CA (9 miles from Redlands, CA)
- 60+ days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Riverside, CA (13 miles from Redlands, CA)
- 90+ days ago
- Riverside, CA (13 miles from Redlands, CA)
- 90+ days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Representative
- Rialto, CA (15 miles from Redlands, CA)
- 90+ days ago
- Rialto, CA (15 miles from Redlands, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- San Bernardino, CA (10 miles from Redlands, CA)
- 90+ days ago
- San Bernardino, CA (10 miles from Redlands, CA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Redlands, CA
Moving to Redlands, CA? Find some basic demographic data about Redlands, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Redlands, CA
Highest Education Level
Customer Services in Redlands, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »