Customer Service Jobs in Rancho Santa Margarita, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative

  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 1 day ago
  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 1 day ago

Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....

Corona Customer Service Representative

  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 3 days ago
  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 3 days ago

The manager is also looking for 2 years of call center/customer service experience.!!...

Retail Customer Service Associate

  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 5 days ago
  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 5 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1375 E Ontario Ave, Corona, CA 92881...

Customer Service Representative

  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 5 days ago
  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 5 days ago

Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....

Customer Service Representative

  • Orange, CA (18 miles from Rancho Santa Margarita, CA)
  • 9 days ago
  • Orange, CA (18 miles from Rancho Santa Margarita, CA)
  • 9 days ago

College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....

Customer Service Representative

  • Orange, CA (18 miles from Rancho Santa Margarita, CA)
  • 9 days ago
  • Orange, CA (18 miles from Rancho Santa Margarita, CA)
  • 9 days ago

Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...

Remote Work

Customer Service Rep(08360) - 1015 S Main St

  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 11 days ago
  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 11 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Bilingual Customer Service Representative

  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 15 days ago
  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 15 days ago

service experience....

Lead Customer Service Representative

  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 21 days ago
  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 21 days ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...

Customer Service Representative

  • Eastvale, CA (20 miles from Rancho Santa Margarita, CA)
  • 21 days ago
  • Eastvale, CA (20 miles from Rancho Santa Margarita, CA)
  • 21 days ago

Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....

Customer Service Rep. Sr.

  • Orange, CA (18 miles from Rancho Santa Margarita, CA)
  • 30+ days ago
  • Orange, CA (18 miles from Rancho Santa Margarita, CA)
  • 30+ days ago

Serves as a backup for Customer Service Leads, as needed....

Retail Customer Service Representative/Cashier

  • Tustin, CA (14 miles from Rancho Santa Margarita, CA)
  • 30+ days ago
  • Tustin, CA (14 miles from Rancho Santa Margarita, CA)
  • 30+ days ago

We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Sales & Customer Service Associate

  • Murrieta, CA (20 miles from Rancho Santa Margarita, CA)
  • 30+ days ago
  • Murrieta, CA (20 miles from Rancho Santa Margarita, CA)
  • 30+ days ago

Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....

Bilingual Customer Service Representative

  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 60+ days ago
  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 60+ days ago

Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...

Customer Service Representative

  • Dana Point, CA (12 miles from Rancho Santa Margarita, CA)
  • 60+ days ago
  • Dana Point, CA (12 miles from Rancho Santa Margarita, CA)
  • 60+ days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Demographic Data for Rancho Santa Margarita, CA

Moving to Rancho Santa Margarita, CA? Find some basic demographic data about Rancho Santa Margarita, CA below.


Local
National
44,688
1,144
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Rancho Santa Margarita, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rancho Santa Margarita, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Santa Margarita, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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