Customer Service Jobs in Rancho Mirage, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
LP Customer Service Associate II
- Palm Springs, CA (11 miles from Rancho Mirage, CA)
- 1 day ago
- Palm Springs, CA (11 miles from Rancho Mirage, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Palm Desert, CA (6 miles from Rancho Mirage, CA)
- 11 days ago
- Palm Desert, CA (6 miles from Rancho Mirage, CA)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 34220 Monterey Ave, Palm Desert,...
Customer Service Representative
- Palm Springs, CA (11 miles from Rancho Mirage, CA)
- 22 days ago
- Palm Springs, CA (11 miles from Rancho Mirage, CA)
- 22 days ago
Job Summary: This position requires excellent interpersonal and customer service skills....
Customer Service Representative
- Palm Desert, CA (6 miles from Rancho Mirage, CA)
- 27 days ago
- Palm Desert, CA (6 miles from Rancho Mirage, CA)
- 27 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Palm Desert, CA (6 miles from Rancho Mirage, CA)
- 60+ days ago
- Palm Desert, CA (6 miles from Rancho Mirage, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative Nights and Weekend
- Cathedral City, CA (3 miles from Rancho Mirage, CA)
- 60+ days ago
- Cathedral City, CA (3 miles from Rancho Mirage, CA)
- 60+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Rancho Mirage, CA
Moving to Rancho Mirage, CA? Find some basic demographic data about Rancho Mirage, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rancho Mirage, CA
Highest Education Level
Customer Services in Rancho Mirage, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »