Customer Service Jobs in Rancho Cucamonga, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Montclair, CA (8 miles from Rancho Cucamonga, CA)
- 13 days ago
- Montclair, CA (8 miles from Rancho Cucamonga, CA)
- 13 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Eastvale, CA (15 miles from Rancho Cucamonga, CA)
- 23 hours ago
- Eastvale, CA (15 miles from Rancho Cucamonga, CA)
- 23 hours ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Rep. - Insurance - N. Riverside, IL
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 1 day ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Seasonal Customer Service Representative - Brea Mall
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 1 day ago
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 1 day ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
C/T Customer Service Associate
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 1 day ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 1 day ago
High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....
Loss Prevention Customer Service Associate II
- Monrovia, CA (21 miles from Rancho Cucamonga, CA)
- 4 days ago
- Monrovia, CA (21 miles from Rancho Cucamonga, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Insurance Customer Service
- Glendora, CA (14 miles from Rancho Cucamonga, CA)
- 5 days ago
- Glendora, CA (14 miles from Rancho Cucamonga, CA)
- 5 days ago
agent State of California Property & Casualty license State of California Life and Health license Selected candidate is expected to remain current in product changes, licensing, technical developments...
Loss Prevention Customer Service Associate II-1
- Monrovia, CA (21 miles from Rancho Cucamonga, CA)
- 6 days ago
- Monrovia, CA (21 miles from Rancho Cucamonga, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA (21 miles from Rancho Cucamonga, CA)
- 8 days ago
- Monrovia, CA (21 miles from Rancho Cucamonga, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 9 days ago
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II, Retail Banking (Fontana, CA)
- Fontana, CA (9 miles from Rancho Cucamonga, CA)
- 10 days ago
- Fontana, CA (9 miles from Rancho Cucamonga, CA)
- 10 days ago
Area: Customer Service (Sales)...
Customer Service Representative (Commercial Dept.)
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 19 days ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 19 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative - Dental
- West Covina, CA (20 miles from Rancho Cucamonga, CA)
- 20 days ago
- West Covina, CA (20 miles from Rancho Cucamonga, CA)
- 20 days ago
Position Purpose: Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience....
Customer Service Representative
- Montclair, CA (8 miles from Rancho Cucamonga, CA)
- 21 days ago
- Montclair, CA (8 miles from Rancho Cucamonga, CA)
- 21 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Port Services Customer Service Representative
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 30+ days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 30+ days ago
Overview The Port Services Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Demographic Data for Rancho Cucamonga, CA
Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rancho Cucamonga, CA
Highest Education Level
Customer Services in Rancho Cucamonga, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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