Customer Service Jobs in Rancho Cucamonga, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Baldwin Park, CA (21 miles from Rancho Cucamonga, CA)
  • 2 days ago
  • Baldwin Park, CA (21 miles from Rancho Cucamonga, CA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Associate - Miller Center

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 7 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 7 days ago

High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....

Customer Service Representative/Account Manager

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 8 days ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 8 days ago

Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....

Customer Service Associate

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 8 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 8 days ago

Assist customers by effectively resolving all customer service issues....

LP Customer Service Associate II

  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 9 days ago
  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 9 days ago

service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 10 days ago
  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 10 days ago

service experience....

Remote Customer Service Representative

  • Montclair, CA (8 miles from Rancho Cucamonga, CA)
  • 11 days ago
  • Montclair, CA (8 miles from Rancho Cucamonga, CA)
  • 11 days ago

Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....

Remote Work

Loss Prevention Customer Service Associate II

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 12 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Eastvale, CA (15 miles from Rancho Cucamonga, CA)
  • 16 days ago
  • Eastvale, CA (15 miles from Rancho Cucamonga, CA)
  • 16 days ago

Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....

Customer Service Rep. - Insurance - N. Riverside, IL

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 16 days ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 16 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

LP Customer Service Associate II

  • Monrovia, CA (21 miles from Rancho Cucamonga, CA)
  • 20 days ago
  • Monrovia, CA (21 miles from Rancho Cucamonga, CA)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Commercial Dept.)

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 30+ days ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 30+ days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative - Dental

  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 30+ days ago
  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 30+ days ago

Position Purpose: Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience....

Customer Service Representative

  • Montclair, CA (8 miles from Rancho Cucamonga, CA)
  • 30+ days ago
  • Montclair, CA (8 miles from Rancho Cucamonga, CA)
  • 30+ days ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Customer Service Representative - Call Center

  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 45+ days ago
  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 45+ days ago

Excellent customer service skills. Must possess a high level of computer skills to include, keyboarding and basic Windows and accurate data entry....

Demographic Data for Rancho Cucamonga, CA

Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.


Local
National
174,640
4,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Rancho Cucamonga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rancho Cucamonga, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Cucamonga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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