Customer Service Jobs in Poway, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from Poway, CA)
- 13 days ago
- Furer Organization
- San Diego, CA (12 miles from Poway, CA)
- 13 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Service Representative
- San Diego, CA (21 miles from Poway, CA)
- 3 days ago
- San Diego, CA (21 miles from Poway, CA)
- 3 days ago
Customer Service Representative Transdev in San Diego, CA is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....
- El Cajon, CA (16 miles from Poway, CA)
- 4 days ago
- El Cajon, CA (16 miles from Poway, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- El Cajon, CA (16 miles from Poway, CA)
- 6 days ago
- El Cajon, CA (16 miles from Poway, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Retail Customer Service Associate
- San Diego, CA (21 miles from Poway, CA)
- 8 days ago
- San Diego, CA (21 miles from Poway, CA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6336 College Grove Way, San Diego...
- San Diego, CA (21 miles from Poway, CA)
- 14 days ago
- San Diego, CA (21 miles from Poway, CA)
- 14 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - PT
- San Diego, CA (21 miles from Poway, CA)
- 14 days ago
- San Diego, CA (21 miles from Poway, CA)
- 14 days ago
service....
Customer Service Representative
- San Diego, CA (21 miles from Poway, CA)
- 16 days ago
- San Diego, CA (21 miles from Poway, CA)
- 16 days ago
Preferred serves 10,000 policyholders and provides medical claims handling and claims management for policyholders as needed to care for injured workers....
Customer Service Representative (Bilingual)
- San Diego, CA (21 miles from Poway, CA)
- 18 days ago
- San Diego, CA (21 miles from Poway, CA)
- 18 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Customer Service Representative - Sales
- El Cajon, CA (16 miles from Poway, CA)
- 25 days ago
- El Cajon, CA (16 miles from Poway, CA)
- 25 days ago
Bachelor’s degree is preferred 2+ years Customer Service experience required....
Customer Service Representative - Patient Registration
- Alpine, CA (22 miles from Poway, CA)
- 30+ days ago
- Alpine, CA (22 miles from Poway, CA)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- San Diego, CA (21 miles from Poway, CA)
- 90+ days ago
- San Diego, CA (21 miles from Poway, CA)
- 90+ days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- San Diego, CA (21 miles from Poway, CA)
- 45+ days ago
- San Diego, CA (21 miles from Poway, CA)
- 45+ days ago
Customer Service Representative I Location: Remote - Arizona Location: 12pm - 9pm Central Time Zone Job Description: The Customer Service Representative I role encompasses key responsibilities which...
Remote Work- San Diego, CA (21 miles from Poway, CA)
- 60+ days ago
- San Diego, CA (21 miles from Poway, CA)
- 60+ days ago
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
Customer Service Representative
- El Cajon, CA (16 miles from Poway, CA)
- 60+ days ago
- El Cajon, CA (16 miles from Poway, CA)
- 60+ days ago
Job Summary: Position requires excellent interpersonal and customer service skills....
Demographic Data for Poway, CA
Moving to Poway, CA? Find some basic demographic data about Poway, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Poway, CA
Highest Education Level
Customer Services in Poway, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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