Customer Service Jobs in Poway, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs
Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Customer Service Representative

  • San Diego, CA (21 miles from Poway, CA)
  • 3 days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 3 days ago

Customer Service Representative Transdev in San Diego, CA is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....

LP Customer Service Associate

  • El Cajon, CA (16 miles from Poway, CA)
  • 4 days ago
  • El Cajon, CA (16 miles from Poway, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • El Cajon, CA (16 miles from Poway, CA)
  • 6 days ago
  • El Cajon, CA (16 miles from Poway, CA)
  • 6 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Retail Customer Service Associate

  • San Diego, CA (21 miles from Poway, CA)
  • 8 days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6336 College Grove Way, San Diego...

Customer Service Associate

  • San Diego, CA (21 miles from Poway, CA)
  • 14 days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 14 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - PT

  • San Diego, CA (21 miles from Poway, CA)
  • 14 days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 14 days ago

service....

Customer Service Representative

  • San Diego, CA (21 miles from Poway, CA)
  • 16 days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 16 days ago

Preferred serves 10,000 policyholders and provides medical claims handling and claims management for policyholders as needed to care for injured workers....

Customer Service Representative (Bilingual)

  • San Diego, CA (21 miles from Poway, CA)
  • 18 days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 18 days ago

As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...

Customer Service Representative - Sales

  • El Cajon, CA (16 miles from Poway, CA)
  • 25 days ago
  • El Cajon, CA (16 miles from Poway, CA)
  • 25 days ago

Bachelor’s degree is preferred 2+ years Customer Service experience required....

Customer Service Representative - Patient Registration

  • Alpine, CA (22 miles from Poway, CA)
  • 30+ days ago
  • Alpine, CA (22 miles from Poway, CA)
  • 30+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • San Diego, CA (21 miles from Poway, CA)
  • 90+ days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 90+ days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • San Diego, CA (21 miles from Poway, CA)
  • 45+ days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 45+ days ago

Customer Service Representative I Location: Remote - Arizona Location: 12pm - 9pm Central Time Zone Job Description: The Customer Service Representative I role encompasses key responsibilities which...

Remote Work

Customer Service Associate

  • San Diego, CA (21 miles from Poway, CA)
  • 60+ days ago
  • San Diego, CA (21 miles from Poway, CA)
  • 60+ days ago

SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...

Customer Service Representative

  • El Cajon, CA (16 miles from Poway, CA)
  • 60+ days ago
  • El Cajon, CA (16 miles from Poway, CA)
  • 60+ days ago

Job Summary: Position requires excellent interpersonal and customer service skills....

Demographic Data for Poway, CA

Moving to Poway, CA? Find some basic demographic data about Poway, CA below.


Local
National
48,884
1,700
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Poway, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Poway, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Poway, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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