Customer Service Jobs in Pomona, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Montclair, CA (8 miles from Pomona, CA)
- 9 days ago
- Montclair, CA (8 miles from Pomona, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Loss Prevention Customer Service Associate II
- Monrovia, CA (14 miles from Pomona, CA)
- 1 day ago
- Monrovia, CA (14 miles from Pomona, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Insurance Customer Service
- Glendora, CA (8 miles from Pomona, CA)
- 1 day ago
- Glendora, CA (8 miles from Pomona, CA)
- 1 day ago
agent State of California Property & Casualty license State of California Life and Health license Selected candidate is expected to remain current in product changes, licensing, technical developments...
Customer Service Representative- Westwood Insurance Agency
- Los Angeles, CA (24 miles from Pomona, CA)
- 2 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 2 days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
Loss Prevention Customer Service Associate II
- Downey, CA (18 miles from Pomona, CA)
- 2 days ago
- Downey, CA (18 miles from Pomona, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Santa Fe Springs, CA (14 miles from Pomona, CA)
- 2 days ago
- Santa Fe Springs, CA (14 miles from Pomona, CA)
- 2 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Loss Prevention Customer Service Associate II-1
- Monrovia, CA (14 miles from Pomona, CA)
- 3 days ago
- Monrovia, CA (14 miles from Pomona, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Dental Customer Service Representative- California
- Los Angeles, CA (24 miles from Pomona, CA)
- 4 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 4 days ago
Dental Customer Service Representative- California Qualfon USD $21.00 - USD $21.00 /Hr. paid time off United States, California, Los Angeles Jun 10, 2025 Dental Customer Service Representative- California...
Customer Service Representative
- Los Angeles, CA (24 miles from Pomona, CA)
- 4 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 4 days ago
time off Vision insurance 401(k) matching Flexible schedule Qualifications Microsoft Excel EDI Customer service Communication skills Entry level Full Job Description Customer Service Representative...
Temporary Customer Service Representative
- Irvine, CA (17 miles from Pomona, CA)
- 4 days ago
- Irvine, CA (17 miles from Pomona, CA)
- 4 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Temporary Customer Service Representative University of California Irvine
- Irvine, CA (17 miles from Pomona, CA)
- 4 days ago
- Irvine, CA (17 miles from Pomona, CA)
- 4 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA (14 miles from Pomona, CA)
- 4 days ago
- Monrovia, CA (14 miles from Pomona, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Sales Customer Service Representative (Sales, Customer Service)
- Los Angeles, CA (24 miles from Pomona, CA)
- 6 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 6 days ago
What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer....
Customer Service Representative II, Retail Banking (Fontana, CA)
- Fontana, CA (23 miles from Pomona, CA)
- 6 days ago
- Fontana, CA (23 miles from Pomona, CA)
- 6 days ago
Area: Customer Service (Sales)...
- Orange, CA (14 miles from Pomona, CA)
- 7 days ago
- Orange, CA (14 miles from Pomona, CA)
- 7 days ago
Serves as a backup for Customer Service Leads, as needed....
Demographic Data for Pomona, CA
Moving to Pomona, CA? Find some basic demographic data about Pomona, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pomona, CA
Highest Education Level
Customer Services in Pomona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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