Customer Service Jobs in Pleasanton, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 1 day ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Hayward, CA (12 miles from Pleasanton, CA)
- 1 day ago
- Hayward, CA (12 miles from Pleasanton, CA)
- 1 day ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
- Oakland, CA (21 miles from Pleasanton, CA)
- 3 days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 3 days ago
Assist customers by effectively resolving all customer service issues....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (18 miles from Pleasanton, CA)
- 4 days ago
- Brentwood, CA (18 miles from Pleasanton, CA)
- 4 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (24 miles from Pleasanton, CA)
- 5 days ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- San Jose, CA (20 miles from Pleasanton, CA)
- 6 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- San Leandro, CA (17 miles from Pleasanton, CA)
- 7 days ago
- San Leandro, CA (17 miles from Pleasanton, CA)
- 7 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
LP Customer Service Associate II
- Livermore, CA (14 miles from Pleasanton, CA)
- 9 days ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fremont, CA (9 miles from Pleasanton, CA)
- 9 days ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 9 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative
- Concord, CA (23 miles from Pleasanton, CA)
- 10 days ago
- Concord, CA (23 miles from Pleasanton, CA)
- 10 days ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Tracy, CA (24 miles from Pleasanton, CA)
- 11 days ago
- Tracy, CA (24 miles from Pleasanton, CA)
- 11 days ago
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....
Spanish Bilingual Customer Service Representative
- Mountain View, CA (19 miles from Pleasanton, CA)
- 14 days ago
- Mountain View, CA (19 miles from Pleasanton, CA)
- 14 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Mountain View, CA (19 miles from Pleasanton, CA)
- 16 days ago
- Mountain View, CA (19 miles from Pleasanton, CA)
- 16 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLoss Prevention Customer Service Associate
- San Jose, CA (20 miles from Pleasanton, CA)
- 23 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 23 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pleasanton, CA
Highest Education Level
Customer Services in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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