Customer Service Jobs in Placentia, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Los Angeles, CA (23 miles from Placentia, CA)
- 5 hours ago
- Los Angeles, CA (23 miles from Placentia, CA)
- 5 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Licensed Insurance Customer Service Bilingual
- Pomona, CA (7 miles from Placentia, CA)
- 1 day ago
- Pomona, CA (7 miles from Placentia, CA)
- 1 day ago
& Casualty license (required) Life & Health license a plus!...
Customer Service Representative - PT
- Los Angeles, CA (23 miles from Placentia, CA)
- 3 days ago
- Los Angeles, CA (23 miles from Placentia, CA)
- 3 days ago
service....
Part Time Customer Service Associate
- Long Beach, CA (23 miles from Placentia, CA)
- 3 days ago
- Long Beach, CA (23 miles from Placentia, CA)
- 3 days ago
Assist customers by effectively resolving all customer service issues....
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Loss Prevention Tactical Customer Service Associate
- Compton, CA (22 miles from Placentia, CA)
- 4 days ago
- Compton, CA (22 miles from Placentia, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Port Services Customer Service Representative
- Ontario, CA (17 miles from Placentia, CA)
- 4 days ago
- Ontario, CA (17 miles from Placentia, CA)
- 4 days ago
Overview The Port Services Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Mandarin-speaking Customer Service Rep - REMOTE
- Los Angeles, CA (23 miles from Placentia, CA)
- 4 days ago
- Los Angeles, CA (23 miles from Placentia, CA)
- 4 days ago
Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!...
Remote WorkLoss Prevention Tactical Customer Service Associate
- Los Angeles, CA (23 miles from Placentia, CA)
- 4 days ago
- Los Angeles, CA (23 miles from Placentia, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Ontario, CA (17 miles from Placentia, CA)
- 5 days ago
- Ontario, CA (17 miles from Placentia, CA)
- 5 days ago
Assist customers by effectively resolving all customer service issues....
C/T Customer Service Associate
- Ontario, CA (17 miles from Placentia, CA)
- 6 days ago
- Ontario, CA (17 miles from Placentia, CA)
- 6 days ago
High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....
Customer Service Representative III, Retail Banking
- Los Angeles, CA (23 miles from Placentia, CA)
- 7 days ago
- Los Angeles, CA (23 miles from Placentia, CA)
- 7 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Chino, CA (12 miles from Placentia, CA)
- 8 days ago
- Chino, CA (12 miles from Placentia, CA)
- 8 days ago
**Qualifications** + High School Diploma required + 1+ year Customer Service Experience + Work effectively in diverse team and fast paced environment. + Ability to successfully manage multiple, competing...
Retail Customer Service Associate
- Fullerton, CA (2 miles from Placentia, CA)
- 9 days ago
- Fullerton, CA (2 miles from Placentia, CA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 S Placentia Ave, Fullerton,...
Retail Customer Service Associate
- Corona, CA (16 miles from Placentia, CA)
- 9 days ago
- Corona, CA (16 miles from Placentia, CA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1375 E Ontario Ave, Corona, CA 92881...
- Santa Fe Springs, CA (12 miles from Placentia, CA)
- 10 days ago
- Santa Fe Springs, CA (12 miles from Placentia, CA)
- 10 days ago
Customer Service Associates answer all incoming phone calls from the main line Primary focus is fast and accurate orders Build relationships with customers Work with the internal teams on calls to best...
Demographic Data for Placentia, CA
Moving to Placentia, CA? Find some basic demographic data about Placentia, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Placentia, CA
Highest Education Level
Customer Services in Placentia, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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