Customer Service Jobs in Pittsburg, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Copy of Customer Service Representative II
- Fairfield, CA (19 miles from Pittsburg, CA)
- 1 day ago
- Fairfield, CA (19 miles from Pittsburg, CA)
- 1 day ago
Minimum of 1 years personal lines experience in an office or call center environment. Excellent written and verbal communication skills....
Loss Prevention Customer Service Associate II
- Oakland, CA (22 miles from Pittsburg, CA)
- 1 day ago
- Oakland, CA (22 miles from Pittsburg, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Emeryville, CA (23 miles from Pittsburg, CA)
- 3 days ago
- Emeryville, CA (23 miles from Pittsburg, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oakland, CA (22 miles from Pittsburg, CA)
- 4 days ago
- Oakland, CA (22 miles from Pittsburg, CA)
- 4 days ago
fill our Remote Customer Service role!....
Remote WorkRetail Customer Service Associate
- Vacaville, CA (23 miles from Pittsburg, CA)
- 6 days ago
- Vacaville, CA (23 miles from Pittsburg, CA)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Customer Service Representative
- Hayward, CA (24 miles from Pittsburg, CA)
- 13 days ago
- Hayward, CA (24 miles from Pittsburg, CA)
- 13 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
- Oakland, CA (22 miles from Pittsburg, CA)
- 15 days ago
- Oakland, CA (22 miles from Pittsburg, CA)
- 15 days ago
Assist customers by effectively resolving all customer service issues....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (12 miles from Pittsburg, CA)
- 16 days ago
- Brentwood, CA (12 miles from Pittsburg, CA)
- 16 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
- San Leandro, CA (23 miles from Pittsburg, CA)
- 18 days ago
- San Leandro, CA (23 miles from Pittsburg, CA)
- 18 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
Customer Service Representative
- Concord, CA (6 miles from Pittsburg, CA)
- 21 days ago
- Concord, CA (6 miles from Pittsburg, CA)
- 21 days ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Oakland, CA (22 miles from Pittsburg, CA)
- 22 days ago
- Oakland, CA (22 miles from Pittsburg, CA)
- 22 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Vallejo, CA (21 miles from Pittsburg, CA)
- 22 days ago
- Vallejo, CA (21 miles from Pittsburg, CA)
- 22 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
LP Customer Service Associate II
- Brentwood, CA (12 miles from Pittsburg, CA)
- 28 days ago
- Brentwood, CA (12 miles from Pittsburg, CA)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Vacaville, CA (23 miles from Pittsburg, CA)
- 29 days ago
- Vacaville, CA (23 miles from Pittsburg, CA)
- 29 days ago
The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (19 miles from Pittsburg, CA)
- 30+ days ago
- Pinole, CA (19 miles from Pittsburg, CA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Pittsburg, CA
Moving to Pittsburg, CA? Find some basic demographic data about Pittsburg, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburg, CA
Highest Education Level
Customer Services in Pittsburg, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »