Customer Service Jobs in Novato, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vallejo, CA (18 miles from Novato, CA)
- 12 days ago
- Vallejo, CA (18 miles from Novato, CA)
- 12 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Customer Service Representative
- Suisun City, CA (24 miles from Novato, CA)
- 18 days ago
- Suisun City, CA (24 miles from Novato, CA)
- 18 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (17 miles from Novato, CA)
- 20 days ago
- Pinole, CA (17 miles from Novato, CA)
- 20 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Copy of Customer Service Representative II
- Vallejo, CA (18 miles from Novato, CA)
- 25 days ago
- Vallejo, CA (18 miles from Novato, CA)
- 25 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- San Rafael, CA (11 miles from Novato, CA)
- 25 days ago
- San Rafael, CA (11 miles from Novato, CA)
- 25 days ago
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
70182-LP Customer Service Associate II
- Vallejo, CA (18 miles from Novato, CA)
- 90+ days ago
- Vallejo, CA (18 miles from Novato, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- American Canyon, CA (18 miles from Novato, CA)
- 90+ days ago
- American Canyon, CA (18 miles from Novato, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Martinez, CA (24 miles from Novato, CA)
- 90+ days ago
- Martinez, CA (24 miles from Novato, CA)
- 90+ days ago
Customer Service Provide a positive representation of Bill's Ace Hardware]. Proactively assist customers in solving problems. Greet customers entering and throughout the store....
Demographic Data for Novato, CA
Moving to Novato, CA? Find some basic demographic data about Novato, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Novato, CA
Highest Education Level
Customer Services in Novato, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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