Customer Service Jobs in Norwalk, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Norwalk, CA)
- 4 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Norwalk, CA)
- 4 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...
Remote WorkCustomer Service Representative
- Irvine, CA (21 miles from Norwalk, CA)
- 6 hours ago
- Irvine, CA (21 miles from Norwalk, CA)
- 6 hours ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Bilingual Licensed Insurance Customer Service
- La Mirada, CA (3 miles from Norwalk, CA)
- 23 hours ago
- La Mirada, CA (3 miles from Norwalk, CA)
- 23 hours ago
service....
Customer Service Representative - FS
- Glendale, CA (22 miles from Norwalk, CA)
- 1 day ago
- Glendale, CA (22 miles from Norwalk, CA)
- 1 day ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Burbank, CA (24 miles from Norwalk, CA)
- 1 day ago
- Burbank, CA (24 miles from Norwalk, CA)
- 1 day ago
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Customer Service Representative
- Baldwin Park, CA (14 miles from Norwalk, CA)
- 2 days ago
- Baldwin Park, CA (14 miles from Norwalk, CA)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Orange, CA (15 miles from Norwalk, CA)
- 4 days ago
- Orange, CA (15 miles from Norwalk, CA)
- 4 days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (15 miles from Norwalk, CA)
- 4 days ago
- Orange, CA (15 miles from Norwalk, CA)
- 4 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkLP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (22 miles from Norwalk, CA)
- 4 days ago
- La Canada, CA (22 miles from Norwalk, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (10 miles from Norwalk, CA)
- 5 days ago
- Los Angeles, CA (10 miles from Norwalk, CA)
- 5 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (16 miles from Norwalk, CA)
- 6 days ago
- Santa Ana, CA (16 miles from Norwalk, CA)
- 6 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (22 miles from Norwalk, CA)
- 8 days ago
- Glendale, CA (22 miles from Norwalk, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (19 miles from Norwalk, CA)
- 8 days ago
- Culver City, CA (19 miles from Norwalk, CA)
- 8 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Long Beach, CA (11 miles from Norwalk, CA)
- 9 days ago
- Long Beach, CA (11 miles from Norwalk, CA)
- 9 days ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...
Customer Service Representative - Topanga
- Los Angeles, CA (10 miles from Norwalk, CA)
- 10 days ago
- Los Angeles, CA (10 miles from Norwalk, CA)
- 10 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Demographic Data for Norwalk, CA
Moving to Norwalk, CA? Find some basic demographic data about Norwalk, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CA
Highest Education Level
Customer Services in Norwalk, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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