Customer Service Jobs in Northridge, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Tactical Customer Service Associate
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (2 miles from Northridge, CA)
- 8 days ago
- Tarzana, CA (2 miles from Northridge, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (18 miles from Northridge, CA)
- 23 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 23 days ago
Your Opportunity Customer Service RepresentativeSpeedy Cash Culver City, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Customer Service Representative/BDC Administrator
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 25 days ago
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 25 days ago
Qualifications: Prior experience in dealership service BDC, call center, or customer service environment preferred....
Customer Service Representative/BDC Administrator
- Thousand Oaks, CA (15 miles from Northridge, CA)
- 27 days ago
- Thousand Oaks, CA (15 miles from Northridge, CA)
- 27 days ago
Qualifications: Prior experience in dealership service BDC, call center, or customer service environment preferred....
Customer Service Representative
- Burbank, CA (14 miles from Northridge, CA)
- 45+ days ago
- Burbank, CA (14 miles from Northridge, CA)
- 45+ days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Retail Customer Service Associate
- Santa Clarita, CA (17 miles from Northridge, CA)
- 45+ days ago
- Santa Clarita, CA (17 miles from Northridge, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 26468 Carl Boyer Dr, Santa Clarita...
Customer Service Representative
- Burbank, CA (14 miles from Northridge, CA)
- 45+ days ago
- Burbank, CA (14 miles from Northridge, CA)
- 45+ days ago
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Customer Service Representative- Westwood Insurance Agency
- Woodland Hills, CA (10 miles from Northridge, CA)
- 60+ days ago
- Woodland Hills, CA (10 miles from Northridge, CA)
- 60+ days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Contact Center Customer Service Representative
- San Fernando, CA (7 miles from Northridge, CA)
- 60+ days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 60+ days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- San Fernando, CA (7 miles from Northridge, CA)
- 60+ days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 60+ days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Customer Service Representative (Voice)
- San Fernando, CA (7 miles from Northridge, CA)
- 90+ days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 90+ days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (7 miles from Northridge, CA)
- 90+ days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 90+ days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representative (Non-Voice)
- San Fernando, CA (7 miles from Northridge, CA)
- 90+ days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 90+ days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northridge, CA
Highest Education Level
Customer Services in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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