Customer Service Jobs in Newport Beach, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Full or Part Time
- Laguna Hills, CA (5 miles from Newport Beach, CA)
- 10 hours ago
- Laguna Hills, CA (5 miles from Newport Beach, CA)
- 10 hours ago
We want you to join our team as a Customer Service Representative....
Sr Customer Service Representative
- Laguna Niguel, CA (4 miles from Newport Beach, CA)
- 1 day ago
- Laguna Niguel, CA (4 miles from Newport Beach, CA)
- 1 day ago
As a top-performing financial institution, Pacific Premier Bank is dedicated to taking care of our customers and employees and making all feel welcomed and valued through building long-lasting...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park
- Buena Park, CA (19 miles from Newport Beach, CA)
- 3 days ago
- Buena Park, CA (19 miles from Newport Beach, CA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....
Customer Service Representative I
- Corona, CA (24 miles from Newport Beach, CA)
- 4 days ago
- Corona, CA (24 miles from Newport Beach, CA)
- 4 days ago
Basic Qualifications: Experience Minimum two (2) years of customer service experience required or KP member-interacting experience....
Bilingual Customer Service Representative
- Irvine, CA (11 miles from Newport Beach, CA)
- 5 days ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 5 days ago
Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...
Customer Service Representative
- Signal Hill, CA (24 miles from Newport Beach, CA)
- 6 days ago
- Signal Hill, CA (24 miles from Newport Beach, CA)
- 6 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 1851 Obispo Ave, Signal Hill, CA 90755 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions...
Customer Service Representative
- Dana Point, CA (13 miles from Newport Beach, CA)
- 6 days ago
- Dana Point, CA (13 miles from Newport Beach, CA)
- 6 days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Customer Service Representative I (Temp)
- Orange, CA (13 miles from Newport Beach, CA)
- 9 days ago
- Orange, CA (13 miles from Newport Beach, CA)
- 9 days ago
Demonstrates excellent customer service at all times....
Call Center Customer Service Representative
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 9 days ago
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 9 days ago
Provide outstanding customer service through first call resolution. Other duties as assigned....
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (11 miles from Newport Beach, CA)
- 16 days ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 16 days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Japanese Bilingual Customer Service Associate (Hybrid)
- Irvine, CA (11 miles from Newport Beach, CA)
- 26 days ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 26 days ago
Previous customer service experience is a plus....
Customer Service Representative
- Corona, CA (20 miles from Newport Beach, CA)
- 28 days ago
- Corona, CA (20 miles from Newport Beach, CA)
- 28 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Buena Park, CA (19 miles from Newport Beach, CA)
- 30+ days ago
- Buena Park, CA (19 miles from Newport Beach, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Anaheim, CA (19 miles from Newport Beach, CA)
- 30+ days ago
- Anaheim, CA (19 miles from Newport Beach, CA)
- 30+ days ago
What You'll Bring: Experience: Previous success in a customer service, client support, or related role preferred....
Loss Prevention Tactical Customer Service Associate II
- Buena Park, CA (19 miles from Newport Beach, CA)
- 60+ days ago
- Buena Park, CA (19 miles from Newport Beach, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Newport Beach, CA
Moving to Newport Beach, CA? Find some basic demographic data about Newport Beach, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newport Beach, CA
Highest Education Level
Customer Services in Newport Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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