Customer Service Jobs in Newbury Park, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Fillmore, CA (16 miles from Newbury Park, CA)
- 23 hours ago
- Fillmore, CA (16 miles from Newbury Park, CA)
- 23 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Field Services
- Van Nuys, CA (22 miles from Newbury Park, CA)
- 5 days ago
- Van Nuys, CA (22 miles from Newbury Park, CA)
- 5 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
Loss Prevention Customer Service Associate II
- Westlake Village, CA (4 miles from Newbury Park, CA)
- 19 days ago
- Westlake Village, CA (4 miles from Newbury Park, CA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Westwood Insurance Agency
- Woodland Hills, CA (14 miles from Newbury Park, CA)
- 20 days ago
- Woodland Hills, CA (14 miles from Newbury Park, CA)
- 20 days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (21 miles from Newbury Park, CA)
- 29 days ago
- Tarzana, CA (21 miles from Newbury Park, CA)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Santa Paula, CA (17 miles from Newbury Park, CA)
- 30+ days ago
- Santa Paula, CA (17 miles from Newbury Park, CA)
- 30+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Simi Valley, CA (9 miles from Newbury Park, CA)
- 45+ days ago
- Simi Valley, CA (9 miles from Newbury Park, CA)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 19 - $ 22 / Hour location_on Simi Valley, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative
- Oxnard, CA (15 miles from Newbury Park, CA)
- 90+ days ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Newbury Park, CA
Moving to Newbury Park, CA? Find some basic demographic data about Newbury Park, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newbury Park, CA
Highest Education Level
Customer Services in Newbury Park, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »