Customer Service Jobs in Newbury Park, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Retail Customer Service Associate

  • Oxnard, CA (15 miles from Newbury Park, CA)
  • 9 days ago
  • Oxnard, CA (15 miles from Newbury Park, CA)
  • 9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2401 N Rose Ave, Oxnard, CA 93036...

Customer Service Representative- Westwood Insurance Agency

  • Woodland Hills, CA (14 miles from Newbury Park, CA)
  • 30+ days ago
  • Woodland Hills, CA (14 miles from Newbury Park, CA)
  • 30+ days ago

& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...

Customer Service Representative

  • Santa Paula, CA (17 miles from Newbury Park, CA)
  • 45+ days ago
  • Santa Paula, CA (17 miles from Newbury Park, CA)
  • 45+ days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Simi Valley, CA (9 miles from Newbury Park, CA)
  • 45+ days ago
  • Simi Valley, CA (9 miles from Newbury Park, CA)
  • 45+ days ago

Customer Service Representative Call Center & Customer Service $ 19 - $ 22 / Hour location_on Simi Valley, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Customer Service Representative

  • Oxnard, CA (15 miles from Newbury Park, CA)
  • 90+ days ago
  • Oxnard, CA (15 miles from Newbury Park, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Associate

  • Northridge, CA (20 miles from Newbury Park, CA)
  • 90+ days ago
  • Northridge, CA (20 miles from Newbury Park, CA)
  • 90+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Demographic Data for Newbury Park, CA

Moving to Newbury Park, CA? Find some basic demographic data about Newbury Park, CA below.


Local
National
44,462
1,304
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Newbury Park, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Newbury Park, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newbury Park, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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