Customer Service Jobs in Morgan Hill, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Associate
- San Jose, CA (18 miles from Morgan Hill, CA)
- 2 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 2 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- San Jose, CA (18 miles from Morgan Hill, CA)
- 5 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 5 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Customer Service Representative
- San Jose, CA (18 miles from Morgan Hill, CA)
- 7 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 7 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 7 days ago
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 7 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- San Jose, CA (18 miles from Morgan Hill, CA)
- 12 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 12 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
LP Customer Service Associate II
- Livermore, CA (23 miles from Morgan Hill, CA)
- 15 days ago
- Livermore, CA (23 miles from Morgan Hill, CA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- San Jose, CA (18 miles from Morgan Hill, CA)
- 30+ days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- San Jose, CA (18 miles from Morgan Hill, CA)
- 30+ days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 30+ days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Customer Service Representative III, Retail Banking (Santa Clara, CA)
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 30+ days ago
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 30+ days ago
Area: Customer Service (Sales)...
Tactical Loss Prevention Customer Service Associate II
- San Jose, CA (18 miles from Morgan Hill, CA)
- 60+ days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- San Jose, CA (16 miles from Morgan Hill, CA)
- 90+ days ago
- San Jose, CA (16 miles from Morgan Hill, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Livermore, CA (23 miles from Morgan Hill, CA)
- 90+ days ago
- Livermore, CA (23 miles from Morgan Hill, CA)
- 90+ days ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
Demographic Data for Morgan Hill, CA
Moving to Morgan Hill, CA? Find some basic demographic data about Morgan Hill, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Morgan Hill, CA
Highest Education Level
Customer Services in Morgan Hill, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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