Customer Service Jobs in Montrose, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 43 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work

Loss Prevention Tactical Customer Service Associate II

  • Downey, CA (19 miles from Montrose, CA)
  • 17 hours ago
  • Downey, CA (19 miles from Montrose, CA)
  • 17 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Mandarin CSR - Insurance

  • Hacienda Heights, CA (20 miles from Montrose, CA)
  • 20 hours ago
  • Hacienda Heights, CA (20 miles from Montrose, CA)
  • 20 hours ago

Customer Service Representative - Bilingual Mandarin - Insurance needed in multiple office locations including Hacienda Heights, Diamond Bar, Irvine, San Gabriel, Cerritos (Training will be done in...

Customer Service Representative (Bilingual)

  • Palmdale, CA (21 miles from Montrose, CA)
  • 1 day ago
  • Palmdale, CA (21 miles from Montrose, CA)
  • 1 day ago

Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresPalmdale, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...

Customer Service Representative - Insurance

  • Los Angeles, CA (16 miles from Montrose, CA)
  • 6 days ago
  • Los Angeles, CA (16 miles from Montrose, CA)
  • 6 days ago

What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...

Loss Prevention Tactical Customer Service Associate

  • Hawthorne, CA (21 miles from Montrose, CA)
  • 6 days ago
  • Hawthorne, CA (21 miles from Montrose, CA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Cantonese or Mandarin Speaking)

  • El Monte, CA (13 miles from Montrose, CA)
  • 7 days ago
  • El Monte, CA (13 miles from Montrose, CA)
  • 7 days ago

Compensation: $20.00 / hour Description Job Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative...

Remote Work

Customer Service Representative II

  • Los Angeles, CA (16 miles from Montrose, CA)
  • 12 days ago
  • Los Angeles, CA (16 miles from Montrose, CA)
  • 12 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • El Monte, CA (13 miles from Montrose, CA)
  • 13 days ago
  • El Monte, CA (13 miles from Montrose, CA)
  • 13 days ago

Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Burbank, CA (4 miles from Montrose, CA)
  • 17 days ago
  • Burbank, CA (4 miles from Montrose, CA)
  • 17 days ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Retail Customer Service Associate

  • Glendora, CA (22 miles from Montrose, CA)
  • 17 days ago
  • Glendora, CA (22 miles from Montrose, CA)
  • 17 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 S Lone Hill Ave, Glendora,...

Customer Service Representative - FS

  • Glendale, CA (4 miles from Montrose, CA)
  • 19 days ago
  • Glendale, CA (4 miles from Montrose, CA)
  • 19 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative

  • Burbank, CA (4 miles from Montrose, CA)
  • 19 days ago
  • Burbank, CA (4 miles from Montrose, CA)
  • 19 days ago

Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...

LP Customer Service Associate II TJ Maxx La Canada Full Time

  • La Canada, CA (7 miles from Montrose, CA)
  • 22 days ago
  • La Canada, CA (7 miles from Montrose, CA)
  • 22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Los Angeles, CA

  • Los Angeles, CA (16 miles from Montrose, CA)
  • 23 days ago
  • Los Angeles, CA (16 miles from Montrose, CA)
  • 23 days ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

Demographic Data for Montrose, CA

Moving to Montrose, CA? Find some basic demographic data about Montrose, CA below.


Local
National
8,439
368
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Montrose, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Montrose, CA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montrose, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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