Customer Service Jobs in Los Angeles, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 2 days ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 2 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Distribution Customer Service Representative
- City of Industry, CA (10 miles from Los Angeles, CA)
- 20 hours ago
- City of Industry, CA (10 miles from Los Angeles, CA)
- 20 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
- Buena Park, CA (16 miles from Los Angeles, CA)
- 1 day ago
- Buena Park, CA (16 miles from Los Angeles, CA)
- 1 day ago
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
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Customer Service Representative
- Whittier, CA (12 miles from Los Angeles, CA)
- 2 days ago
- Whittier, CA (12 miles from Los Angeles, CA)
- 2 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Licensed Insurance Customer Service Bilingual
- Pomona, CA (24 miles from Los Angeles, CA)
- 4 days ago
- Pomona, CA (24 miles from Los Angeles, CA)
- 4 days ago
& Casualty license (required) Life & Health license a plus!...
Part Time Customer Service Associate
- Long Beach, CA (10 miles from Los Angeles, CA)
- 6 days ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 6 days ago
Assist customers by effectively resolving all customer service issues....
Loss Prevention Tactical Customer Service Associate
- Compton, CA (6 miles from Los Angeles, CA)
- 6 days ago
- Compton, CA (6 miles from Los Angeles, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Mandarin-speaking Customer Service Rep - REMOTE
- Los Angeles, CA
- 7 days ago
- Los Angeles, CA
- 7 days ago
Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!...
Remote WorkLoss Prevention Tactical Customer Service Associate
- Los Angeles, CA
- 7 days ago
- Los Angeles, CA
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative III, Retail Banking
- Los Angeles, CA
- 10 days ago
- Los Angeles, CA
- 10 days ago
Area: Customer Service (Sales)...
Retail Customer Service Associate
- Fullerton, CA (21 miles from Los Angeles, CA)
- 12 days ago
- Fullerton, CA (21 miles from Los Angeles, CA)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 S Placentia Ave, Fullerton,...
Retail Customer Service Associate
- El Monte, CA (13 miles from Los Angeles, CA)
- 12 days ago
- El Monte, CA (13 miles from Los Angeles, CA)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4901 Santa Anita Ave, El Monte,...
- Santa Fe Springs, CA (11 miles from Los Angeles, CA)
- 12 days ago
- Santa Fe Springs, CA (11 miles from Los Angeles, CA)
- 12 days ago
Customer Service Associates answer all incoming phone calls from the main line Primary focus is fast and accurate orders Build relationships with customers Work with the internal teams on calls to best...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Los Angeles, CA
Highest Education Level
Customer Services in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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