Customer Service Jobs in Los Angeles, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Pico Rivera, CA (9 miles from Los Angeles, CA)
- 5 hours ago
- Pico Rivera, CA (9 miles from Los Angeles, CA)
- 5 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Tactical Loss Prevention Customer Service Associate II
- Buena Park, CA (16 miles from Los Angeles, CA)
- 2 days ago
- Buena Park, CA (16 miles from Los Angeles, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Industrial Hose
- Long Beach, CA (10 miles from Los Angeles, CA)
- 4 days ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 4 days ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Proficiency with Microsoft Office products Highly organized...
What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...
Tactical LP Customer Service Associate Tactical LP Customer Service Associate
- Buena Park, CA (16 miles from Los Angeles, CA)
- 7 days ago
- Buena Park, CA (16 miles from Los Angeles, CA)
- 7 days ago
Tactical LP Customer Service Associate TJX Companies 3.5 ( ) Buena Park, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
- Downey, CA (7 miles from Los Angeles, CA)
- 7 days ago
- Downey, CA (7 miles from Los Angeles, CA)
- 7 days ago
Loss Prevention Tactical Customer Service Associate II TJX Companies 3.5 ( ) Downey, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
- Hawthorne, CA (7 miles from Los Angeles, CA)
- 7 days ago
- Hawthorne, CA (7 miles from Los Angeles, CA)
- 7 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Hawthorne, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
LP Customer Service Associate II
- Monrovia, CA (20 miles from Los Angeles, CA)
- 10 days ago
- Monrovia, CA (20 miles from Los Angeles, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Torrance, CA (10 miles from Los Angeles, CA)
- 12 days ago
- Torrance, CA (10 miles from Los Angeles, CA)
- 12 days ago
We are hiring full-time customer service representatives to start on October 6th, 2025....
Loss Prevention Tactical Customer Service Associate
- Compton, CA (6 miles from Los Angeles, CA)
- 13 days ago
- Compton, CA (6 miles from Los Angeles, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (8 miles from Los Angeles, CA)
- 14 days ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 14 days ago
Your Opportunity Customer Service RepresentativeSpeedy Cash Culver City, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Customer Service Representative Insurance (Entry Level + Commission)
- Los Angeles, CA
- 18 days ago
- Los Angeles, CA
- 18 days ago
Join Our Fast-Growing Insurance Agency as a Customer Service Representative!...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Los Angeles, CA
- 22 days ago
- Los Angeles, CA
- 22 days ago
Area: Customer Service (Sales)...
Loss Prevention Tactical Customer Service Associate II
- Downey, CA (7 miles from Los Angeles, CA)
- 24 days ago
- Downey, CA (7 miles from Los Angeles, CA)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Mandarin CSR - Insurance
- Hacienda Heights, CA (15 miles from Los Angeles, CA)
- 24 days ago
- Hacienda Heights, CA (15 miles from Los Angeles, CA)
- 24 days ago
Customer Service Representative - Bilingual Mandarin - Insurance needed in multiple office locations including Hacienda Heights, Diamond Bar, Irvine, San Gabriel, Cerritos (Training will be done in...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Los Angeles, CA
Highest Education Level
Customer Services in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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