Customer Service Jobs in Lodi, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-7 of 7 Jobs

Customer Service Representative (Bilingual)

  • Stockton, CA (13 miles from Lodi, CA)
  • 3 days ago
  • Stockton, CA (13 miles from Lodi, CA)
  • 3 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Manteca, CA (20 miles from Lodi, CA)
  • 9 days ago
  • Manteca, CA (20 miles from Lodi, CA)
  • 9 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Manteca, CA (20 miles from Lodi, CA)
  • 30+ days ago
  • Manteca, CA (20 miles from Lodi, CA)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Rep(08335) - 7908 West Ln #219a

  • Stockton, CA (13 miles from Lodi, CA)
  • 90+ days ago
  • Stockton, CA (13 miles from Lodi, CA)
  • 90+ days ago

We are searching for qualified customer service reps with personality and people skills....

Customer Service Representative

  • Stockton, CA (13 miles from Lodi, CA)
  • 45+ days ago
  • Stockton, CA (13 miles from Lodi, CA)
  • 45+ days ago

Service Center Stockton - N Wilson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative ( REMOTE WORK )

  • Lodi, CA
  • 90+ days ago
  • Lodi, CA
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Customer Service Rep(07947) - 9321 Thornton Road, Suite A

  • Stockton, CA (13 miles from Lodi, CA)
  • 90+ days ago
  • Stockton, CA (13 miles from Lodi, CA)
  • 90+ days ago

We are searching for qualified customer service reps with personality and people skills....

Demographic Data for Lodi, CA

Moving to Lodi, CA? Find some basic demographic data about Lodi, CA below.


Local
National
76,443
1,711
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Lodi, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lodi, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lodi, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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