Customer Service Jobs in Livermore, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Loss Prevention Customer Service Associate Tactical - Santa Clara

  • Santa Clara, CA (20 miles from Livermore, CA)
  • 3 days ago
  • Santa Clara, CA (20 miles from Livermore, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • San Jose, CA (17 miles from Livermore, CA)
  • 5 days ago
  • San Jose, CA (17 miles from Livermore, CA)
  • 5 days ago

Assist customers by effectively resolving all customer service issues....

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • San Jose, CA (17 miles from Livermore, CA)
  • 8 days ago
  • San Jose, CA (17 miles from Livermore, CA)
  • 8 days ago

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....

Customer Service Representative

  • San Jose, CA (17 miles from Livermore, CA)
  • 11 days ago
  • San Jose, CA (17 miles from Livermore, CA)
  • 11 days ago

Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (20 miles from Livermore, CA)
  • 11 days ago
  • Santa Clara, CA (20 miles from Livermore, CA)
  • 11 days ago

We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

LP Customer Service Associate II

  • Livermore, CA
  • 19 days ago
  • Livermore, CA
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Tracy, CA (17 miles from Livermore, CA)
  • 21 days ago
  • Tracy, CA (17 miles from Livermore, CA)
  • 21 days ago

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....

Spanish Bilingual Customer Service Representative

  • Mountain View, CA (23 miles from Livermore, CA)
  • 24 days ago
  • Mountain View, CA (23 miles from Livermore, CA)
  • 24 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Customer Service Representative

  • Mountain View, CA (23 miles from Livermore, CA)
  • 26 days ago
  • Mountain View, CA (23 miles from Livermore, CA)
  • 26 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Loss Prevention Customer Service Associate II

  • Dublin, CA (20 miles from Livermore, CA)
  • 30+ days ago
  • Dublin, CA (20 miles from Livermore, CA)
  • 30+ days ago

Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....

Customer Service Representative

  • San Jose, CA (17 miles from Livermore, CA)
  • 30+ days ago
  • San Jose, CA (17 miles from Livermore, CA)
  • 30+ days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Customer Service Representative III, Retail Banking (Santa Clara, CA)

  • Santa Clara, CA (20 miles from Livermore, CA)
  • 30+ days ago
  • Santa Clara, CA (20 miles from Livermore, CA)
  • 30+ days ago

Area: Customer Service (Sales)...

Customer Service Representative - Wire

  • Union City, CA (23 miles from Livermore, CA)
  • 30+ days ago
  • Union City, CA (23 miles from Livermore, CA)
  • 30+ days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

CWR Customer Service Rep I

  • Union City, CA (23 miles from Livermore, CA)
  • 45+ days ago
  • Union City, CA (23 miles from Livermore, CA)
  • 45+ days ago

SHIFT DETAILS:** ( **Mon-Fri 8AM-4:30PM** ) As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Demographic Data for Livermore, CA

Moving to Livermore, CA? Find some basic demographic data about Livermore, CA below.


Local
National
90,317
2,556
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Livermore, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Livermore, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Livermore, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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