Customer Service Jobs in Laguna Hills, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Temporary Customer Service Representative
- Irvine, CA (9 miles from Laguna Hills, CA)
- 4 days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 4 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Temporary Customer Service Representative University of California Irvine
- Irvine, CA (9 miles from Laguna Hills, CA)
- 4 days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 4 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Loss Prevention Customer Service Associate II
- Corona, CA (20 miles from Laguna Hills, CA)
- 6 days ago
- Corona, CA (20 miles from Laguna Hills, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Orange, CA (14 miles from Laguna Hills, CA)
- 7 days ago
- Orange, CA (14 miles from Laguna Hills, CA)
- 7 days ago
Serves as a backup for Customer Service Leads, as needed....
Customer Service Rep/Support Agent
- Huntington Beach, CA (16 miles from Laguna Hills, CA)
- 9 days ago
- Huntington Beach, CA (16 miles from Laguna Hills, CA)
- 9 days ago
Seeking a Support Agent to specifically cover the lunch hour Approximately 35 hours per week Your lunch break would ideally be at 1:30 Will work in person in Huntington Beach, 92647 Paying $24 to...
- Irvine, CA (9 miles from Laguna Hills, CA)
- 14 days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 14 days ago
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
Retail Customer Service Representative/Cashier
- Tustin, CA (10 miles from Laguna Hills, CA)
- 14 days ago
- Tustin, CA (10 miles from Laguna Hills, CA)
- 14 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Retail Loss Prevention Customer Service Associate II
- Corona, CA (20 miles from Laguna Hills, CA)
- 18 days ago
- Corona, CA (20 miles from Laguna Hills, CA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Chino, CA (24 miles from Laguna Hills, CA)
- 30+ days ago
- Chino, CA (24 miles from Laguna Hills, CA)
- 30+ days ago
**Qualifications** + High School Diploma required + 1+ year Customer Service Experience + Work effectively in diverse team and fast paced environment. + Ability to successfully manage multiple, competing...
Retail Customer Service Associate
- Fullerton, CA (20 miles from Laguna Hills, CA)
- 30+ days ago
- Fullerton, CA (20 miles from Laguna Hills, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 S Placentia Ave, Fullerton,...
Retail Customer Service Associate
- Corona, CA (20 miles from Laguna Hills, CA)
- 30+ days ago
- Corona, CA (20 miles from Laguna Hills, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1375 E Ontario Ave, Corona, CA 92881...
Customer Service Representative
- Santa Ana, CA (11 miles from Laguna Hills, CA)
- 45+ days ago
- Santa Ana, CA (11 miles from Laguna Hills, CA)
- 45+ days ago
Participate in special projects and occasionally perform assignments outside the scope of the customer service role....
Bilingual Customer Service Representative
- Irvine, CA (9 miles from Laguna Hills, CA)
- 45+ days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 45+ days ago
Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...
Customer Service Representative
- Dana Point, CA (11 miles from Laguna Hills, CA)
- 45+ days ago
- Dana Point, CA (11 miles from Laguna Hills, CA)
- 45+ days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (9 miles from Laguna Hills, CA)
- 60+ days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 60+ days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Demographic Data for Laguna Hills, CA
Moving to Laguna Hills, CA? Find some basic demographic data about Laguna Hills, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Laguna Hills, CA
Highest Education Level
Customer Services in Laguna Hills, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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