Customer Service Jobs in La Quinta, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

LP Customer Service Associate II

  • Indio, CA (3 miles from La Quinta, CA)
  • 4 days ago
  • Indio, CA (3 miles from La Quinta, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Cathedral City, CA (14 miles from La Quinta, CA)
  • 30+ days ago
  • Cathedral City, CA (14 miles from La Quinta, CA)
  • 30+ days ago

Job Summary: This position requires excellent interpersonal and customer service skills....

Customer Service Representative

  • Palm Desert, CA (4 miles from La Quinta, CA)
  • 60+ days ago
  • Palm Desert, CA (4 miles from La Quinta, CA)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Palm Desert, CA (4 miles from La Quinta, CA)
  • 90+ days ago
  • Palm Desert, CA (4 miles from La Quinta, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative Nights and Weekend

  • Cathedral City, CA (14 miles from La Quinta, CA)
  • 90+ days ago
  • Cathedral City, CA (14 miles from La Quinta, CA)
  • 90+ days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for La Quinta, CA

Moving to La Quinta, CA? Find some basic demographic data about La Quinta, CA below.


Local
National
37,422
903
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
customer service
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Salary for Customer Service Jobs in La Quinta, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in La Quinta, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in La Quinta, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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