Customer Service Jobs in Irvine, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Montclair, CA (22 miles from Irvine, CA)
- 9 days ago
- Montclair, CA (22 miles from Irvine, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Loss Prevention Customer Service Associate II
- Whittier, CA (23 miles from Irvine, CA)
- 2 days ago
- Whittier, CA (23 miles from Irvine, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 2 days ago
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 2 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Lake Forest, CA (10 miles from Irvine, CA)
- 3 days ago
- Lake Forest, CA (10 miles from Irvine, CA)
- 3 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Temporary Customer Service Representative University of California Irvine
- Irvine, CA
- 3 days ago
- Irvine, CA
- 3 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
- Orange, CA (6 miles from Irvine, CA)
- 6 days ago
- Orange, CA (6 miles from Irvine, CA)
- 6 days ago
Serves as a backup for Customer Service Leads, as needed....
Customer Service Rep/Support Agent
- Huntington Beach, CA (14 miles from Irvine, CA)
- 8 days ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 8 days ago
Seeking a Support Agent to specifically cover the lunch hour Approximately 35 hours per week Your lunch break would ideally be at 1:30 Will work in person in Huntington Beach, 92647 Paying $24 to...
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
Retail Customer Service Representative/Cashier
- Tustin, CA (4 miles from Irvine, CA)
- 13 days ago
- Tustin, CA (4 miles from Irvine, CA)
- 13 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Perris, CA (24 miles from Irvine, CA)
- 16 days ago
- Perris, CA (24 miles from Irvine, CA)
- 16 days ago
Customer Service Representative Transdev in Perris, Califronia is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Customer Service Representative - Dental
- West Covina, CA (24 miles from Irvine, CA)
- 16 days ago
- West Covina, CA (24 miles from Irvine, CA)
- 16 days ago
Position Purpose: Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience....
Retail Loss Prevention Customer Service Associate II
- Corona, CA (13 miles from Irvine, CA)
- 17 days ago
- Corona, CA (13 miles from Irvine, CA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Montclair, CA (22 miles from Irvine, CA)
- 17 days ago
- Montclair, CA (22 miles from Irvine, CA)
- 17 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative
- Whittier, CA (23 miles from Irvine, CA)
- 26 days ago
- Whittier, CA (23 miles from Irvine, CA)
- 26 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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