Customer Service Jobs in Irvine, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Bilingual Licensed Insurance Customer Service
- La Mirada, CA (19 miles from Irvine, CA)
- 23 hours ago
- La Mirada, CA (19 miles from Irvine, CA)
- 23 hours ago
service....
Customer Service Representative
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkCustomer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (6 miles from Irvine, CA)
- 6 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 6 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Associate - Miller Center
- Ontario, CA (22 miles from Irvine, CA)
- 7 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 7 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
- Ontario, CA (22 miles from Irvine, CA)
- 8 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 8 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Corona, CA (13 miles from Irvine, CA)
- 9 days ago
- Corona, CA (13 miles from Irvine, CA)
- 9 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Corona, CA (13 miles from Irvine, CA)
- 10 days ago
- Corona, CA (13 miles from Irvine, CA)
- 10 days ago
service experience....
Remote Customer Service Representative
- Montclair, CA (22 miles from Irvine, CA)
- 10 days ago
- Montclair, CA (22 miles from Irvine, CA)
- 10 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote WorkLoss Prevention Customer Service Associate II
- Ontario, CA (22 miles from Irvine, CA)
- 12 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative
- Santa Ana, CA (6 miles from Irvine, CA)
- 16 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 16 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...
Customer Service Representative
- Eastvale, CA (14 miles from Irvine, CA)
- 16 days ago
- Eastvale, CA (14 miles from Irvine, CA)
- 16 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
- Orange, CA (6 miles from Irvine, CA)
- 26 days ago
- Orange, CA (6 miles from Irvine, CA)
- 26 days ago
Serves as a backup for Customer Service Leads, as needed....
Retail Customer Service Representative/Cashier
- Tustin, CA (4 miles from Irvine, CA)
- 30+ days ago
- Tustin, CA (4 miles from Irvine, CA)
- 30+ days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »