Customer Service Jobs in Highland, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Sales and Customer Service Representative
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Customer Service Representative II, Retail Banking (Fontana, CA)
- Fontana, CA (15 miles from Highland, CA)
- 5 days ago
- Fontana, CA (15 miles from Highland, CA)
- 5 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Riverside, CA (14 miles from Highland, CA)
- 9 days ago
- Riverside, CA (14 miles from Highland, CA)
- 9 days ago
Role Description This is a full-time on-site role for a Customer Service Representative located in Riverside, CA....
Customer Service Representative (Commercial Dept.)
- Riverside, CA (14 miles from Highland, CA)
- 14 days ago
- Riverside, CA (14 miles from Highland, CA)
- 14 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Retail Customer Service Associate
- San Bernardino, CA (7 miles from Highland, CA)
- 30+ days ago
- San Bernardino, CA (7 miles from Highland, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...
Customer Service Representative
- Moreno Valley, CA (16 miles from Highland, CA)
- 45+ days ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 45+ days ago
Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Moreno Valley, CA (16 miles from Highland, CA)
- 45+ days ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 45+ days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Customer Service Representative
- Redlands, CA (8 miles from Highland, CA)
- 60+ days ago
- Redlands, CA (8 miles from Highland, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Riverside, CA (14 miles from Highland, CA)
- 90+ days ago
- Riverside, CA (14 miles from Highland, CA)
- 90+ days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Representative
- Rialto, CA (12 miles from Highland, CA)
- 60+ days ago
- Rialto, CA (12 miles from Highland, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- San Bernardino, CA (7 miles from Highland, CA)
- 60+ days ago
- San Bernardino, CA (7 miles from Highland, CA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Highland, CA
Moving to Highland, CA? Find some basic demographic data about Highland, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Highland, CA
Highest Education Level
Customer Services in Highland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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