Customer Service Jobs in Highland, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative

  • Moreno Valley, CA (16 miles from Highland, CA)
  • 11 hours ago
  • Moreno Valley, CA (16 miles from Highland, CA)
  • 11 hours ago

our team as a Customer Service Representative....

Retail Loss Prevention Customer Service Associate II

  • Beaumont, CA (17 miles from Highland, CA)
  • 1 day ago
  • Beaumont, CA (17 miles from Highland, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Sales and Customer Service Representative

  • Moreno Valley, CA (16 miles from Highland, CA)
  • 4 days ago
  • Moreno Valley, CA (16 miles from Highland, CA)
  • 4 days ago

Sales and Customer Service Representative (Moreno Valley) Abrigo Management Corporation 12075 Heacock St compensation: Negotiable employment type: job title: Sales and Customer Service Representative...

Sales & Customer Service Associate

  • Moreno Valley, CA (16 miles from Highland, CA)
  • 7 days ago
  • Moreno Valley, CA (16 miles from Highland, CA)
  • 7 days ago

Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....

LP Customer Service Associate II

  • Banning, CA (23 miles from Highland, CA)
  • 15 days ago
  • Banning, CA (23 miles from Highland, CA)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Redlands, CA (8 miles from Highland, CA)
  • 30+ days ago
  • Redlands, CA (8 miles from Highland, CA)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Rialto, CA (12 miles from Highland, CA)
  • 30+ days ago
  • Rialto, CA (12 miles from Highland, CA)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • San Bernardino, CA (7 miles from Highland, CA)
  • 30+ days ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Associate

  • San Bernardino, CA (7 miles from Highland, CA)
  • 45+ days ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...

Customer Service Representative

  • Hesperia, CA (22 miles from Highland, CA)
  • 45+ days ago
  • Hesperia, CA (22 miles from Highland, CA)
  • 45+ days ago

Store 2705057: 8197 I St, Hesperia, California 92345 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Jurupa Valley, CA (17 miles from Highland, CA)
  • 90+ days ago
  • Jurupa Valley, CA (17 miles from Highland, CA)
  • 90+ days ago

Customer Service Representative page is loaded Customer Service Representative locations Mira Loma CA time type Full time posted on Posted 3 Days Ago job requisition id R0001911 Job Description Summary...

Customer Service Representative

  • Mira Loma, CA (22 miles from Highland, CA)
  • 90+ days ago
  • Mira Loma, CA (22 miles from Highland, CA)
  • 90+ days ago

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....

Customer Service Representative

  • Riverside, CA (14 miles from Highland, CA)
  • 90+ days ago
  • Riverside, CA (14 miles from Highland, CA)
  • 90+ days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you....

Customer Service Representative

  • Mira Loma, CA (22 miles from Highland, CA)
  • 90+ days ago
  • Mira Loma, CA (22 miles from Highland, CA)
  • 90+ days ago

Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily....

Customer Service Representative ( REMOTE WORK )

  • Forest Falls, CA (18 miles from Highland, CA)
  • 90+ days ago
  • Forest Falls, CA (18 miles from Highland, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Demographic Data for Highland, CA

Moving to Highland, CA? Find some basic demographic data about Highland, CA below.


Local
National
57,812
563
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Highland, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Highland, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Highland, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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