Customer Service Jobs in Hawthorne, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Retail Loss Prevention Customer Service Associate II

  • Tarzana, CA (22 miles from Hawthorne, CA)
  • 12 hours ago
  • Tarzana, CA (22 miles from Hawthorne, CA)
  • 12 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago

Required Qualifications Customer service experience required Excellent verbal (telephone) and written communication skills Able to courteously handle large volume of phone calls and emails Computer,...

Customer Service Representative

  • Torrance, CA (5 miles from Hawthorne, CA)
  • 3 days ago
  • Torrance, CA (5 miles from Hawthorne, CA)
  • 3 days ago

We are hiring full-time customer service representatives to start on July 28, 2025....

Customer Service Rep's Needed w/Logistics Background Needed

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 4 days ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 4 days ago

Fast paced Global Logistics Transportation company is looking to hire (20) Entry Level - Mid Level Logistics Customer Service Rep's to support various divisions of the company working in locations 90221...

Seasonal Customer Service Representative - The Grove

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 4 days ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 4 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Seasonal Customer Service Representative - Santa Anita

  • Arcadia, CA (23 miles from Hawthorne, CA)
  • 5 days ago
  • Arcadia, CA (23 miles from Hawthorne, CA)
  • 5 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Loss Prevention Tactical Customer Service Associate

  • Torrance, CA (5 miles from Hawthorne, CA)
  • 6 days ago
  • Torrance, CA (5 miles from Hawthorne, CA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Culver City, CA (6 miles from Hawthorne, CA)
  • 11 days ago
  • Culver City, CA (6 miles from Hawthorne, CA)
  • 11 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 12 days ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 12 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Distribution Customer Service Representative

  • City of Industry, CA (17 miles from Hawthorne, CA)
  • 13 days ago
  • City of Industry, CA (17 miles from Hawthorne, CA)
  • 13 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Service Associate

  • Buena Park, CA (19 miles from Hawthorne, CA)
  • 13 days ago
  • Buena Park, CA (19 miles from Hawthorne, CA)
  • 13 days ago

SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...

Customer Service Associate

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 15 days ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 15 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Part Time Customer Service Associate

  • Long Beach, CA (7 miles from Hawthorne, CA)
  • 18 days ago
  • Long Beach, CA (7 miles from Hawthorne, CA)
  • 18 days ago

Assist customers by effectively resolving all customer service issues....

Loss Prevention Tactical Customer Service Associate

  • Compton, CA (6 miles from Hawthorne, CA)
  • 19 days ago
  • Compton, CA (6 miles from Hawthorne, CA)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Mandarin-speaking Customer Service Rep - REMOTE

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 19 days ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 19 days ago

Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!...

Remote Work

Demographic Data for Hawthorne, CA

Moving to Hawthorne, CA? Find some basic demographic data about Hawthorne, CA below.


Local
National
97,653
1,400
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Hawthorne, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hawthorne, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawthorne, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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