Customer Service Jobs in Gold River, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Sacramento, CA (12 miles from Gold River, CA)
  • 23 hours ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 23 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Life Contact Center

  • Sacramento, CA (12 miles from Gold River, CA)
  • 1 day ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Rancho Cordova, CA
  • 3 days ago
  • Rancho Cordova, CA
  • 3 days ago

Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....

Customer Service Representative 12:30pm-9pm EST

  • Sacramento, CA (12 miles from Gold River, CA)
  • 3 days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Part Time Customer Service Associate

  • Sacramento, CA (12 miles from Gold River, CA)
  • 4 days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 4 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Associate

  • Sacramento, CA (12 miles from Gold River, CA)
  • 4 days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 4 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Sacramento, CA (12 miles from Gold River, CA)
  • 17 days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 17 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Loss Prevention Customer Service Associate II

  • Citrus Heights, CA (6 miles from Gold River, CA)
  • 24 days ago
  • Citrus Heights, CA (6 miles from Gold River, CA)
  • 24 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Citrus Heights, CA (6 miles from Gold River, CA)
  • 28 days ago
  • Citrus Heights, CA (6 miles from Gold River, CA)
  • 28 days ago

As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...

Showroom Customer Service Representative

  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago

Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....

Retail Customer Service Associate

  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...

Customer Service Representative - FT

  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago

service....

Customer Service Representative - PT

  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago
  • Sacramento, CA (12 miles from Gold River, CA)
  • 30+ days ago

service....

Customer Service Representative

  • West Sacramento, CA (14 miles from Gold River, CA)
  • 60+ days ago
  • West Sacramento, CA (14 miles from Gold River, CA)
  • 60+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

70182-LP Customer Service Associate II

  • Citrus Heights, CA (6 miles from Gold River, CA)
  • 90+ days ago
  • Citrus Heights, CA (6 miles from Gold River, CA)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Gold River, CA

Moving to Gold River, CA? Find some basic demographic data about Gold River, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Gold River, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Gold River, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gold River, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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