Customer Service Jobs in Glendale, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (13 miles from Glendale, CA)
- 23 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA (13 miles from Glendale, CA)
- 23 hours ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkCustomer Service Representative Lead Automotive Industry
- Long Beach, CA (23 miles from Glendale, CA)
- 1 day ago
- Long Beach, CA (23 miles from Glendale, CA)
- 1 day ago
As a Customer Service Representative Lead, you will be part of the customer service department supporting various teams....
Remote WorkCustomer Service Representative
- Culver City, CA (13 miles from Glendale, CA)
- 1 day ago
- Culver City, CA (13 miles from Glendale, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Los Angeles, CA (13 miles from Glendale, CA)
- 1 day ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA (18 miles from Glendale, CA)
- 2 days ago
- Monrovia, CA (18 miles from Glendale, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
(Medi-Cal) Customer Service Representative
- Long Beach, CA (23 miles from Glendale, CA)
- 2 days ago
- Long Beach, CA (23 miles from Glendale, CA)
- 2 days ago
Your Role Remote Position (disclaimer: remote status is subject to change upon company discretion at any time). Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our...
- Los Angeles, CA (13 miles from Glendale, CA)
- 3 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Voice)
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representatives
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
- San Fernando, CA (11 miles from Glendale, CA)
- 5 days ago
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (11 miles from Glendale, CA)
- 6 days ago
- San Fernando, CA (11 miles from Glendale, CA)
- 6 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative (Non-Voice)
- San Fernando, CA (11 miles from Glendale, CA)
- 6 days ago
- San Fernando, CA (11 miles from Glendale, CA)
- 6 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Representative - Wire
- Los Angeles, CA (13 miles from Glendale, CA)
- 9 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 9 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (15 miles from Glendale, CA)
- 13 days ago
- Santa Monica, CA (15 miles from Glendale, CA)
- 13 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
Demographic Data for Glendale, CA
Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Glendale, CA
Highest Education Level
Customer Services in Glendale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »