Customer Service Jobs in Glendale, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 58 Jobs

Loss Prevention Customer Service Associate II

  • Monrovia, CA (18 miles from Glendale, CA)
  • 23 hours ago
  • Monrovia, CA (18 miles from Glendale, CA)
  • 23 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Culver City Part-Time

  • Culver City, CA (13 miles from Glendale, CA)
  • 23 hours ago
  • Culver City, CA (13 miles from Glendale, CA)
  • 23 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative- Westwood Insurance Agency

  • Los Angeles, CA (13 miles from Glendale, CA)
  • 1 day ago
  • Los Angeles, CA (13 miles from Glendale, CA)
  • 1 day ago

& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...

Loss Prevention Customer Service Associate II

  • Downey, CA (18 miles from Glendale, CA)
  • 2 days ago
  • Downey, CA (18 miles from Glendale, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Santa Fe Springs, CA (21 miles from Glendale, CA)
  • 2 days ago
  • Santa Fe Springs, CA (21 miles from Glendale, CA)
  • 2 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

LP Customer Service Associate II TJ Maxx Burbank Full Time

  • Burbank, CA (2 miles from Glendale, CA)
  • 2 days ago
  • Burbank, CA (2 miles from Glendale, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II-1

  • Monrovia, CA (18 miles from Glendale, CA)
  • 2 days ago
  • Monrovia, CA (18 miles from Glendale, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Key Accounts Customer Service Rep

  • Torrance, CA (23 miles from Glendale, CA)
  • 3 days ago
  • Torrance, CA (23 miles from Glendale, CA)
  • 3 days ago

JOB REQUIREMENTS: Three years' experience in a fast-paced office or customer service environment. Must have excellent written, verbal and presentation skills....

Dental Customer Service Representative- California

  • Los Angeles, CA (13 miles from Glendale, CA)
  • 3 days ago
  • Los Angeles, CA (13 miles from Glendale, CA)
  • 3 days ago

Dental Customer Service Representative- California Qualfon USD $21.00 - USD $21.00 /Hr. paid time off United States, California, Los Angeles Jun 10, 2025 Dental Customer Service Representative- California...

Customer Service Representative

  • Los Angeles, CA (13 miles from Glendale, CA)
  • 3 days ago
  • Los Angeles, CA (13 miles from Glendale, CA)
  • 3 days ago

time off Vision insurance 401(k) matching Flexible schedule Qualifications Microsoft Excel EDI Customer service Communication skills Entry level Full Job Description Customer Service Representative...

LP Customer Service Associate II TJ Maxx Culver City Full Time

  • Culver City, CA (13 miles from Glendale, CA)
  • 3 days ago
  • Culver City, CA (13 miles from Glendale, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative- Westwood Insurance Agency

  • Woodland Hills, CA (21 miles from Glendale, CA)
  • 3 days ago
  • Woodland Hills, CA (21 miles from Glendale, CA)
  • 3 days ago

& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...

Retail Loss Prevention Customer Service Associate II

  • Burbank, CA (2 miles from Glendale, CA)
  • 4 days ago
  • Burbank, CA (2 miles from Glendale, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Licensed Sales Customer Service Representative (Sales, Customer Service)

  • Los Angeles, CA (13 miles from Glendale, CA)
  • 6 days ago
  • Los Angeles, CA (13 miles from Glendale, CA)
  • 6 days ago

What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer....

Customer Service Representative III, Retail Banking (Burbank, CA)

  • Burbank, CA (2 miles from Glendale, CA)
  • 6 days ago
  • Burbank, CA (2 miles from Glendale, CA)
  • 6 days ago

Area: Customer Service (Sales)...

Demographic Data for Glendale, CA

Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.


Local
National
177,360
6,745
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Glendale, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Glendale, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glendale, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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