Customer Service Jobs in Garden Grove, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 21 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 21 hours ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkCustomer Service Representative, Full or Part Time
- Laguna Hills, CA (16 miles from Garden Grove, CA)
- 8 hours ago
- Laguna Hills, CA (16 miles from Garden Grove, CA)
- 8 hours ago
We want you to join our team as a Customer Service Representative....
Sr Customer Service Representative
- Laguna Niguel, CA (18 miles from Garden Grove, CA)
- 1 day ago
- Laguna Niguel, CA (18 miles from Garden Grove, CA)
- 1 day ago
As a top-performing financial institution, Pacific Premier Bank is dedicated to taking care of our customers and employees and making all feel welcomed and valued through building long-lasting...
Customer Service Representative Lead Automotive Industry
- Long Beach, CA (19 miles from Garden Grove, CA)
- 1 day ago
- Long Beach, CA (19 miles from Garden Grove, CA)
- 1 day ago
As a Customer Service Representative Lead, you will be part of the customer service department supporting various teams....
Remote Work- Los Angeles, CA (22 miles from Garden Grove, CA)
- 1 day ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
(Medi-Cal) Customer Service Representative
- Long Beach, CA (19 miles from Garden Grove, CA)
- 2 days ago
- Long Beach, CA (19 miles from Garden Grove, CA)
- 2 days ago
Your Role Remote Position (disclaimer: remote status is subject to change upon company discretion at any time). Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our...
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 3 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park
- Buena Park, CA (5 miles from Garden Grove, CA)
- 3 days ago
- Buena Park, CA (5 miles from Garden Grove, CA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....
Customer Service Representative I
- Corona, CA (21 miles from Garden Grove, CA)
- 4 days ago
- Corona, CA (21 miles from Garden Grove, CA)
- 4 days ago
Basic Qualifications: Experience Minimum two (2) years of customer service experience required or KP member-interacting experience....
Bilingual Customer Service Representative
- Irvine, CA (10 miles from Garden Grove, CA)
- 5 days ago
- Irvine, CA (10 miles from Garden Grove, CA)
- 5 days ago
Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...
Customer Service Representative
- Signal Hill, CA (13 miles from Garden Grove, CA)
- 6 days ago
- Signal Hill, CA (13 miles from Garden Grove, CA)
- 6 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 1851 Obispo Ave, Signal Hill, CA 90755 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions...
Customer Service Representative - Wire
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 9 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 9 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative I (Temp)
- Orange, CA (4 miles from Garden Grove, CA)
- 9 days ago
- Orange, CA (4 miles from Garden Grove, CA)
- 9 days ago
Demonstrates excellent customer service at all times....
Call Center Customer Service Representative
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 9 days ago
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 9 days ago
Provide outstanding customer service through first call resolution. Other duties as assigned....
Customer Service Representative
- Chino, CA (19 miles from Garden Grove, CA)
- 11 days ago
- Chino, CA (19 miles from Garden Grove, CA)
- 11 days ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Demographic Data for Garden Grove, CA
Moving to Garden Grove, CA? Find some basic demographic data about Garden Grove, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Garden Grove, CA
Highest Education Level
Customer Services in Garden Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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