Customer Service Jobs in Fullerton, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Seeking Agent / Customer Service Rep at Car Insurance Agency

  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 1 day ago
  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 1 day ago

*Customer Service experience is a major plus *Bilingual (Spanish and English) is a REQUIREMENT! Monthly guaranteed bonus for all licensed agents. No minimums, no quotas!...

Customer Service Representative

  • Montclair, CA (17 miles from Fullerton, CA)
  • 2 days ago
  • Montclair, CA (17 miles from Fullerton, CA)
  • 2 days ago

Your Opportunity Customer Service Representative Speedy Cash Montclair, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative II

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 3 days ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 3 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 5 days ago
  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 5 days ago

Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....

Corona Customer Service Representative

  • Corona, CA (18 miles from Fullerton, CA)
  • 6 days ago
  • Corona, CA (18 miles from Fullerton, CA)
  • 6 days ago

The manager is also looking for 2 years of call center/customer service experience.!!...

Retail Customer Service Associate

  • Ontario, CA (18 miles from Fullerton, CA)
  • 8 days ago
  • Ontario, CA (18 miles from Fullerton, CA)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...

Customer Service Representative

  • Irvine, CA (12 miles from Fullerton, CA)
  • 9 days ago
  • Irvine, CA (12 miles from Fullerton, CA)
  • 9 days ago

Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....

Customer Service Representative

  • Orange, CA (6 miles from Fullerton, CA)
  • 13 days ago
  • Orange, CA (6 miles from Fullerton, CA)
  • 13 days ago

College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....

Customer Service Representative

  • Orange, CA (6 miles from Fullerton, CA)
  • 13 days ago
  • Orange, CA (6 miles from Fullerton, CA)
  • 13 days ago

Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...

Remote Work

Customer Service Representative Los Angeles, CA

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 14 days ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 14 days ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

Customer Service Rep(08360) - 1015 S Main St

  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 15 days ago
  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 15 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Associate

  • Ontario, CA (18 miles from Fullerton, CA)
  • 17 days ago
  • Ontario, CA (18 miles from Fullerton, CA)
  • 17 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Long Beach, CA (21 miles from Fullerton, CA)
  • 18 days ago
  • Long Beach, CA (21 miles from Fullerton, CA)
  • 18 days ago

service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...

Bilingual Customer Service Representative

  • Corona, CA (18 miles from Fullerton, CA)
  • 19 days ago
  • Corona, CA (18 miles from Fullerton, CA)
  • 19 days ago

service experience....

Customer Service Representative - Topanga

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 19 days ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 19 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Demographic Data for Fullerton, CA

Moving to Fullerton, CA? Find some basic demographic data about Fullerton, CA below.


Local
National
143,278
4,001
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Fullerton, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fullerton, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fullerton, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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