Customer Service Jobs in Fresno, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
service Top Skills Details customer service Additional Skills & Qualifications Computer skills Customer Service Data Entry Experience Level Entry Level Pay and Benefits The pay range for this position...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
- Madera, CA (20 miles from Fresno, CA)
- 10 days ago
- Madera, CA (20 miles from Fresno, CA)
- 10 days ago
Additional Skills Experience with office operations and customer service Ability to stay organized, think ahead, and adapt quickly Willingness to learn product lines quickly...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Assist customers by effectively resolving all customer service issues....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7663 N Blackstone Ave, Fresno, CA...
Customer Service Representative
- Selma, CA (21 miles from Fresno, CA)
- 60+ days ago
- Selma, CA (21 miles from Fresno, CA)
- 60+ days ago
Store 2708755: 2790 Whitson Rd, Selma, California 93662 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fresno, CA
Highest Education Level
Customer Services in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »