Customer Service Jobs in Fountain Valley, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Orange, CA (7 miles from Fountain Valley, CA)
- 1 day ago
- Orange, CA (7 miles from Fountain Valley, CA)
- 1 day ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (7 miles from Fountain Valley, CA)
- 2 days ago
- Orange, CA (7 miles from Fountain Valley, CA)
- 2 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkCustomer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (5 miles from Fountain Valley, CA)
- 3 days ago
- Santa Ana, CA (5 miles from Fountain Valley, CA)
- 3 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
LP Customer Service Associate II
- Corona, CA (24 miles from Fountain Valley, CA)
- 6 days ago
- Corona, CA (24 miles from Fountain Valley, CA)
- 6 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Long Beach, CA (19 miles from Fountain Valley, CA)
- 7 days ago
- Long Beach, CA (19 miles from Fountain Valley, CA)
- 7 days ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...
Bilingual Customer Service Representative
- Corona, CA (24 miles from Fountain Valley, CA)
- 7 days ago
- Corona, CA (24 miles from Fountain Valley, CA)
- 7 days ago
service experience....
Seasonal Customer Service Representative - Irvine Spectrum Center
- Irvine, CA (11 miles from Fountain Valley, CA)
- 8 days ago
- Irvine, CA (11 miles from Fountain Valley, CA)
- 8 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Lead Customer Service Representative
- Santa Ana, CA (5 miles from Fountain Valley, CA)
- 13 days ago
- Santa Ana, CA (5 miles from Fountain Valley, CA)
- 13 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...
Customer Service Representative
- Eastvale, CA (24 miles from Fountain Valley, CA)
- 13 days ago
- Eastvale, CA (24 miles from Fountain Valley, CA)
- 13 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Loss Prevention Customer Service Associate II
- Downey, CA (19 miles from Fountain Valley, CA)
- 19 days ago
- Downey, CA (19 miles from Fountain Valley, CA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Key Accounts Customer Service Rep
- Torrance, CA (22 miles from Fountain Valley, CA)
- 20 days ago
- Torrance, CA (22 miles from Fountain Valley, CA)
- 20 days ago
JOB REQUIREMENTS: Three years' experience in a fast-paced office or customer service environment. Must have excellent written, verbal and presentation skills....
- Orange, CA (7 miles from Fountain Valley, CA)
- 23 days ago
- Orange, CA (7 miles from Fountain Valley, CA)
- 23 days ago
Serves as a backup for Customer Service Leads, as needed....
Retail Customer Service Representative/Cashier
- Tustin, CA (7 miles from Fountain Valley, CA)
- 30+ days ago
- Tustin, CA (7 miles from Fountain Valley, CA)
- 30+ days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Torrance, CA (22 miles from Fountain Valley, CA)
- 30+ days ago
- Torrance, CA (22 miles from Fountain Valley, CA)
- 30+ days ago
We are hiring full-time customer service representatives to start on July 28, 2025....
Customer Service Representative - Dental
- West Covina, CA (24 miles from Fountain Valley, CA)
- 30+ days ago
- West Covina, CA (24 miles from Fountain Valley, CA)
- 30+ days ago
Position Purpose: Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience....
Demographic Data for Fountain Valley, CA
Moving to Fountain Valley, CA? Find some basic demographic data about Fountain Valley, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fountain Valley, CA
Highest Education Level
Customer Services in Fountain Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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