Customer Service Jobs in Foothill Ranch, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Customer Service Representative, Full or Part Time

  • Laguna Hills, CA (7 miles from Foothill Ranch, CA)
  • 1 day ago
  • Laguna Hills, CA (7 miles from Foothill Ranch, CA)
  • 1 day ago

We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Perris, CA (20 miles from Foothill Ranch, CA)
  • 1 day ago
  • Perris, CA (20 miles from Foothill Ranch, CA)
  • 1 day ago

Customer Service Representative Transdev in Perris, Califronia is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Sr Customer Service Representative

  • Laguna Niguel, CA (13 miles from Foothill Ranch, CA)
  • 2 days ago
  • Laguna Niguel, CA (13 miles from Foothill Ranch, CA)
  • 2 days ago

As a top-performing financial institution, Pacific Premier Bank is dedicated to taking care of our customers and employees and making all feel welcomed and valued through building long-lasting...

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park

  • Buena Park, CA (21 miles from Foothill Ranch, CA)
  • 4 days ago
  • Buena Park, CA (21 miles from Foothill Ranch, CA)
  • 4 days ago

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....

Bilingual Customer Service Representative

  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 6 days ago
  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 6 days ago

Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...

Customer Service Representative

  • Dana Point, CA (17 miles from Foothill Ranch, CA)
  • 7 days ago
  • Dana Point, CA (17 miles from Foothill Ranch, CA)
  • 7 days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Customer Service Representative I (Temp)

  • Orange, CA (11 miles from Foothill Ranch, CA)
  • 10 days ago
  • Orange, CA (11 miles from Foothill Ranch, CA)
  • 10 days ago

Demonstrates excellent customer service at all times....

Call Center Customer Service Representative

  • Santa Ana, CA (11 miles from Foothill Ranch, CA)
  • 10 days ago
  • Santa Ana, CA (11 miles from Foothill Ranch, CA)
  • 10 days ago

Provide outstanding customer service through first call resolution. Other duties as assigned....

Customer Service Representative

  • Chino, CA (16 miles from Foothill Ranch, CA)
  • 12 days ago
  • Chino, CA (16 miles from Foothill Ranch, CA)
  • 12 days ago

Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....

Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I

  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 17 days ago
  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 17 days ago

Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...

Customer Service Representative

  • Eastvale, CA (15 miles from Foothill Ranch, CA)
  • 21 days ago
  • Eastvale, CA (15 miles from Foothill Ranch, CA)
  • 21 days ago

Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....

Japanese Bilingual Customer Service Associate (Hybrid)

  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 27 days ago
  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 27 days ago

Previous customer service experience is a plus....

Customer Service Representative

  • Corona, CA (8 miles from Foothill Ranch, CA)
  • 29 days ago
  • Corona, CA (8 miles from Foothill Ranch, CA)
  • 29 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Buena Park, CA (21 miles from Foothill Ranch, CA)
  • 30+ days ago
  • Buena Park, CA (21 miles from Foothill Ranch, CA)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Part Time Customer Service Associate

  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 30+ days ago
  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 30+ days ago

Assist customers by effectively resolving all customer service issues....

Demographic Data for Foothill Ranch, CA

Moving to Foothill Ranch, CA? Find some basic demographic data about Foothill Ranch, CA below.


Local
National
12,545
518
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Foothill Ranch, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Foothill Ranch, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Foothill Ranch, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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