Customer Service Jobs in Folsom, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Lexus of Roseville Customer Service Representative
- Roseville, CA (8 miles from Folsom, CA)
- 2 days ago
- Roseville, CA (8 miles from Folsom, CA)
- 2 days ago
Qualifications: Previous Customer Service experience a plus. A team player who is focused on providing exemplary customer service. Ability to multi-task in a fast paced work environment....
Retail Loss Prevention Customer Service Associate
- Sacramento, CA (19 miles from Folsom, CA)
- 4 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Roseville, CA (8 miles from Folsom, CA)
- 6 days ago
- Roseville, CA (8 miles from Folsom, CA)
- 6 days ago
Dealership: L0348 Lexus of Roseville Lexus of Roseville Entry-Level Customer Service Representative Pay: $17/hr Schedule : Full Time - weekends required Do you love helping people?...
Loss Prevention Customer Service Associate II
- Sacramento, CA (19 miles from Folsom, CA)
- 9 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Sr Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 17 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 17 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Loss Prevention- Customer Service Associate II-Elk Grove
- Elk Grove, CA (17 miles from Folsom, CA)
- 18 days ago
- Elk Grove, CA (17 miles from Folsom, CA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Part-time
- Lincoln, CA (20 miles from Folsom, CA)
- 19 days ago
- Lincoln, CA (20 miles from Folsom, CA)
- 19 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Elk Grove, CA (17 miles from Folsom, CA)
- 23 days ago
- Elk Grove, CA (17 miles from Folsom, CA)
- 23 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresElk Grove, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Customer Service Representative (Bilingual)
- North Highlands, CA (12 miles from Folsom, CA)
- 28 days ago
- North Highlands, CA (12 miles from Folsom, CA)
- 28 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresNorth Highlands, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial...
Customer Service Representative
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 30+ days ago
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 30+ days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Retail Customer Service Associate
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative
- West Sacramento, CA (21 miles from Folsom, CA)
- 90+ days ago
- West Sacramento, CA (21 miles from Folsom, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 90+ days ago
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Folsom, CA
Moving to Folsom, CA? Find some basic demographic data about Folsom, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Folsom, CA
Highest Education Level
Customer Services in Folsom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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