Customer Service Jobs in Folsom, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Citrus Heights, CA (6 miles from Folsom, CA)
- 7 hours ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 7 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Citrus Heights, CA (6 miles from Folsom, CA)
- 3 days ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 3 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Showroom Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 6 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 6 days ago
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
Retail Customer Service Associate
- Sacramento, CA (19 miles from Folsom, CA)
- 11 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
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Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 12 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 12 days ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
- Sacramento, CA (19 miles from Folsom, CA)
- 14 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 14 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - FT
- Sacramento, CA (19 miles from Folsom, CA)
- 18 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 18 days ago
service....
Representative, Customer Service - Insurance Verification
- Sacramento, CA (19 miles from Folsom, CA)
- 18 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 18 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative - PT
- Sacramento, CA (19 miles from Folsom, CA)
- 19 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 19 days ago
service....
Customer Service Representative, PM
- Roseville, CA (8 miles from Folsom, CA)
- 24 days ago
- Roseville, CA (8 miles from Folsom, CA)
- 24 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Customer Service Representative
- Roseville, CA (8 miles from Folsom, CA)
- 30+ days ago
- Roseville, CA (8 miles from Folsom, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- West Sacramento, CA (21 miles from Folsom, CA)
- 45+ days ago
- West Sacramento, CA (21 miles from Folsom, CA)
- 45+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
70182-LP Customer Service Associate II
- Citrus Heights, CA (6 miles from Folsom, CA)
- 60+ days ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 45+ days ago
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 45+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Sales & Customer Service Associate
- Sacramento, CA (19 miles from Folsom, CA)
- 90+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Folsom, CA
Moving to Folsom, CA? Find some basic demographic data about Folsom, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Folsom, CA
Highest Education Level
Customer Services in Folsom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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