Customer Service Jobs in Folsom, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 8 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 8 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
(Concierge) Customer Service Representative
- El Dorado Hills, CA (3 miles from Folsom, CA)
- 6 days ago
- El Dorado Hills, CA (3 miles from Folsom, CA)
- 6 days ago
Job Summary: Projected Start date: September, 1 st 2025 Mandatory Training: Remote As a Concierge Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkCustomer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 8 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 8 days ago
Company Description Job Description DUTIES AND RESPONSIBILITIES The primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and...
Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 10 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 10 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
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Loss Prevention Customer Service Associate II
- Citrus Heights, CA (6 miles from Folsom, CA)
- 17 days ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Citrus Heights, CA (6 miles from Folsom, CA)
- 20 days ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 20 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Showroom Customer Service Representative
- Sacramento, CA (19 miles from Folsom, CA)
- 23 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 23 days ago
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
Retail Customer Service Associate
- Sacramento, CA (19 miles from Folsom, CA)
- 29 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative - FT
- Sacramento, CA (19 miles from Folsom, CA)
- 30+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 30+ days ago
service....
Representative, Customer Service - Insurance Verification
- Sacramento, CA (19 miles from Folsom, CA)
- 30+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative - PT
- Sacramento, CA (19 miles from Folsom, CA)
- 30+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 30+ days ago
service....
Customer Service Representative
- Roseville, CA (8 miles from Folsom, CA)
- 60+ days ago
- Roseville, CA (8 miles from Folsom, CA)
- 60+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- West Sacramento, CA (21 miles from Folsom, CA)
- 60+ days ago
- West Sacramento, CA (21 miles from Folsom, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
70182-LP Customer Service Associate II
- Citrus Heights, CA (6 miles from Folsom, CA)
- 60+ days ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 60+ days ago
- Rancho Cordova, CA (7 miles from Folsom, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Folsom, CA
Moving to Folsom, CA? Find some basic demographic data about Folsom, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Folsom, CA
Highest Education Level
Customer Services in Folsom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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