Customer Service Jobs in Fallbrook, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Sales & Customer Service Associate
- Murrieta, CA (10 miles from Fallbrook, CA)
- 30+ days ago
- Murrieta, CA (10 miles from Fallbrook, CA)
- 30+ days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Customer Service Representative
- Dana Point, CA (21 miles from Fallbrook, CA)
- 60+ days ago
- Dana Point, CA (21 miles from Fallbrook, CA)
- 60+ days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Customer Service Representative
- Lake Elsinore, CA (16 miles from Fallbrook, CA)
- 90+ days ago
- Lake Elsinore, CA (16 miles from Fallbrook, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- San Clemente, CA (13 miles from Fallbrook, CA)
- 90+ days ago
- San Clemente, CA (13 miles from Fallbrook, CA)
- 90+ days ago
Customer Service Representative 3.4 3.4 out of 5 stars 310 Avenida Pico, San Clemente, CA 92672 Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Ladera Ranch, CA (22 miles from Fallbrook, CA)
- 90+ days ago
- Ladera Ranch, CA (22 miles from Fallbrook, CA)
- 90+ days ago
Store 2709486: 27702 Crown Valley Pkwy, Ladera Ranch, California 92694 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Fallbrook, CA
Moving to Fallbrook, CA? Find some basic demographic data about Fallbrook, CA below.
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Salary for Customer Service Jobs in Fallbrook, CA
Highest Education Level
Customer Services in Fallbrook, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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