Customer Service Jobs in Fairfield, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Suisun City, CA (6 miles from Fairfield, CA)
- 3 days ago
- Suisun City, CA (6 miles from Fairfield, CA)
- 3 days ago
Your Opportunity Customer Service Representative Check Into Cash Suisun City, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they...
Retail Customer Service Associate
- Vacaville, CA (7 miles from Fairfield, CA)
- 17 days ago
- Vacaville, CA (7 miles from Fairfield, CA)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Loss Prevention- Customer Service Associate II
- Davis, CA (22 miles from Fairfield, CA)
- 25 days ago
- Davis, CA (22 miles from Fairfield, CA)
- 25 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Concord, CA (22 miles from Fairfield, CA)
- 30+ days ago
- Concord, CA (22 miles from Fairfield, CA)
- 30+ days ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Concord, CA (22 miles from Fairfield, CA)
- 90+ days ago
- Concord, CA (22 miles from Fairfield, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
70182-LP Customer Service Associate II
- Vallejo, CA (12 miles from Fairfield, CA)
- 90+ days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 90+ days ago
- Concord, CA (22 miles from Fairfield, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- American Canyon, CA (12 miles from Fairfield, CA)
- 90+ days ago
- American Canyon, CA (12 miles from Fairfield, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Martinez, CA (22 miles from Fairfield, CA)
- 90+ days ago
- Martinez, CA (22 miles from Fairfield, CA)
- 90+ days ago
Customer Service Provide a positive representation of Bill's Ace Hardware]. Proactively assist customers in solving problems. Greet customers entering and throughout the store....
Demographic Data for Fairfield, CA
Moving to Fairfield, CA? Find some basic demographic data about Fairfield, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfield, CA
Highest Education Level
Customer Services in Fairfield, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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