Customer Service Jobs in Fairfield, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Suisun City, CA (6 miles from Fairfield, CA)
- 7 days ago
- Suisun City, CA (6 miles from Fairfield, CA)
- 7 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Concord, CA (22 miles from Fairfield, CA)
- 18 hours ago
- Concord, CA (22 miles from Fairfield, CA)
- 18 hours ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Vallejo, CA (12 miles from Fairfield, CA)
- 2 days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 2 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Loss Prevention Customer Service Associate II
- Napa, CA (22 miles from Fairfield, CA)
- 4 days ago
- Napa, CA (22 miles from Fairfield, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Customer Service Representative
- Vacaville, CA (7 miles from Fairfield, CA)
- 8 days ago
- Vacaville, CA (7 miles from Fairfield, CA)
- 8 days ago
The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (24 miles from Fairfield, CA)
- 9 days ago
- Pinole, CA (24 miles from Fairfield, CA)
- 9 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Concord, CA (22 miles from Fairfield, CA)
- 14 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 14 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Copy of Customer Service Representative II
- Vallejo, CA (12 miles from Fairfield, CA)
- 15 days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 15 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....
Customer Service Rep/Dispatcher
- Dixon, CA (13 miles from Fairfield, CA)
- 30+ days ago
- Dixon, CA (13 miles from Fairfield, CA)
- 30+ days ago
POSITION SUMMARY: Under the supervision of the Customer Service Manager, this position supports the Customer Service, Dispatch, & Sales Teams in all areas of these departments; and is responsible for...
Retail Customer Service Associate
- Vacaville, CA (7 miles from Fairfield, CA)
- 30+ days ago
- Vacaville, CA (7 miles from Fairfield, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Retail Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 30+ days ago
- Concord, CA (22 miles from Fairfield, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
- Benicia, CA (14 miles from Fairfield, CA)
- 30+ days ago
- Benicia, CA (14 miles from Fairfield, CA)
- 30+ days ago
SHIFT DETAILS:** Tuesday-Saturday 10am-630pm As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Benicia, CA (14 miles from Fairfield, CA)
- 45+ days ago
- Benicia, CA (14 miles from Fairfield, CA)
- 45+ days ago
company who is seeking a Customer Service Representative to join their team....
Demographic Data for Fairfield, CA
Moving to Fairfield, CA? Find some basic demographic data about Fairfield, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfield, CA
Highest Education Level
Customer Services in Fairfield, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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