Customer Service Jobs in Encino, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 58 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work

Customer Service Representative

  • Culver City, CA (13 miles from Encino, CA)
  • 2 days ago
  • Culver City, CA (13 miles from Encino, CA)
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associates

  • Los Angeles, CA (20 miles from Encino, CA)
  • 2 days ago
  • Los Angeles, CA (20 miles from Encino, CA)
  • 2 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

LP customer service associate

  • Los Angeles, CA (20 miles from Encino, CA)
  • 4 days ago
  • Los Angeles, CA (20 miles from Encino, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Voice)

  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago
  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative

  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago
  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representatives (Research/Survey)

  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago
  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago

We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....

Customer Service Representatives

  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago
  • San Fernando, CA (9 miles from Encino, CA)
  • 6 days ago

We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....

Customer Service Representative (Multi-Platform)

  • San Fernando, CA (9 miles from Encino, CA)
  • 7 days ago
  • San Fernando, CA (9 miles from Encino, CA)
  • 7 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative (Non-Voice)

  • San Fernando, CA (9 miles from Encino, CA)
  • 7 days ago
  • San Fernando, CA (9 miles from Encino, CA)
  • 7 days ago

Must be customer service oriented (empathetic, responsive, patient, and conscientious)....

Customer Service Rep I - (Spanish/English)

  • Moorpark, CA (22 miles from Encino, CA)
  • 9 days ago
  • Moorpark, CA (22 miles from Encino, CA)
  • 9 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Customer Service Representative - Wire

  • Los Angeles, CA (20 miles from Encino, CA)
  • 10 days ago
  • Los Angeles, CA (20 miles from Encino, CA)
  • 10 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative - Inbound Call Center

  • Santa Monica, CA (10 miles from Encino, CA)
  • 15 days ago
  • Santa Monica, CA (10 miles from Encino, CA)
  • 15 days ago

duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...

LP Customer Service Associate II TJ Maxx Westchester Full Time

  • Westchester, CA (15 miles from Encino, CA)
  • 15 days ago
  • Westchester, CA (15 miles from Encino, CA)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Pasadena, CA (21 miles from Encino, CA)
  • 17 days ago
  • Pasadena, CA (21 miles from Encino, CA)
  • 17 days ago

a Customer Service Representative....

Demographic Data for Encino, CA

Moving to Encino, CA? Find some basic demographic data about Encino, CA below.


Local
National
43,966
5,096
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Encino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Encino, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Encino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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