Customer Service Jobs in Elk Grove, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Sacramento, CA (14 miles from Elk Grove, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
(Medicare/MedSupp) Customer Service Representative
- Lodi, CA (23 miles from Elk Grove, CA)
- 17 hours ago
- Lodi, CA (23 miles from Elk Grove, CA)
- 17 hours ago
Job Summary: Projected Start date: September 2025 Mandatory Training: Remote As a Senior Markets Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkCustomer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Police Department
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 3 days ago
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 3 days ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Customer Service Representative - Police Department
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 4 days ago
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 4 days ago
Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service....
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Loss Prevention- Customer Service Associate II
- Sacramento, CA (14 miles from Elk Grove, CA)
- 11 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA (14 miles from Elk Grove, CA)
- 20 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Customer Service Associate
- Sacramento, CA (14 miles from Elk Grove, CA)
- 23 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 23 days ago
Assist customers by effectively resolving all customer service issues....
- Sacramento, CA (14 miles from Elk Grove, CA)
- 23 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 23 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 30+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Showroom Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 45+ days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 45+ days ago
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
Customer Service Representative - PT
- Sacramento, CA (14 miles from Elk Grove, CA)
- 60+ days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 60+ days ago
service....
Customer Service Representative
- West Sacramento, CA (16 miles from Elk Grove, CA)
- 90+ days ago
- West Sacramento, CA (16 miles from Elk Grove, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Elk Grove, CA
Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Elk Grove, CA
Highest Education Level
Customer Services in Elk Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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