Customer Service Jobs in Downey, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Culver City, CA (15 miles from Downey, CA)
- 45+ days ago
- Culver City, CA (15 miles from Downey, CA)
- 45+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- El Monte, CA (10 miles from Downey, CA)
- 12 hours ago
- El Monte, CA (10 miles from Downey, CA)
- 12 hours ago
Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Santa Ana, CA (20 miles from Downey, CA)
- 1 day ago
- Santa Ana, CA (20 miles from Downey, CA)
- 1 day ago
Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Service Representative
- Burbank, CA (20 miles from Downey, CA)
- 4 days ago
- Burbank, CA (20 miles from Downey, CA)
- 4 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Retail Customer Service Associate
- Glendora, CA (20 miles from Downey, CA)
- 4 days ago
- Glendora, CA (20 miles from Downey, CA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 S Lone Hill Ave, Glendora,...
Bilingual Licensed Insurance Customer Service
- La Mirada, CA (7 miles from Downey, CA)
- 6 days ago
- La Mirada, CA (7 miles from Downey, CA)
- 6 days ago
service....
Customer Service Representative - FS
- Glendale, CA (18 miles from Downey, CA)
- 6 days ago
- Glendale, CA (18 miles from Downey, CA)
- 6 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Burbank, CA (20 miles from Downey, CA)
- 7 days ago
- Burbank, CA (20 miles from Downey, CA)
- 7 days ago
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Customer Service Representative
- Orange, CA (19 miles from Downey, CA)
- 9 days ago
- Orange, CA (19 miles from Downey, CA)
- 9 days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (19 miles from Downey, CA)
- 9 days ago
- Orange, CA (19 miles from Downey, CA)
- 9 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkLP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (20 miles from Downey, CA)
- 9 days ago
- La Canada, CA (20 miles from Downey, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (7 miles from Downey, CA)
- 10 days ago
- Los Angeles, CA (7 miles from Downey, CA)
- 10 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (20 miles from Downey, CA)
- 11 days ago
- Santa Ana, CA (20 miles from Downey, CA)
- 11 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (18 miles from Downey, CA)
- 13 days ago
- Glendale, CA (18 miles from Downey, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (15 miles from Downey, CA)
- 14 days ago
- Culver City, CA (15 miles from Downey, CA)
- 14 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Downey, CA
Moving to Downey, CA? Find some basic demographic data about Downey, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Downey, CA
Highest Education Level
Customer Services in Downey, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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