Customer Service Jobs in Diamond Springs, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Citrus Heights, CA (24 miles from Diamond Springs, CA)
- 3 days ago
- Citrus Heights, CA (24 miles from Diamond Springs, CA)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7147 Greenback Ln, Citrus Heights...
Customer Service Representative - Police Department
- Citrus Heights, CA (24 miles from Diamond Springs, CA)
- 7 days ago
- Citrus Heights, CA (24 miles from Diamond Springs, CA)
- 7 days ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Customer Service Representative
- Roseville, CA (24 miles from Diamond Springs, CA)
- 14 days ago
- Roseville, CA (24 miles from Diamond Springs, CA)
- 14 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Citrus Heights, CA (24 miles from Diamond Springs, CA)
- 90+ days ago
- Citrus Heights, CA (24 miles from Diamond Springs, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Roseville, CA (24 miles from Diamond Springs, CA)
- 90+ days ago
- Roseville, CA (24 miles from Diamond Springs, CA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Diamond Springs, CA
Moving to Diamond Springs, CA? Find some basic demographic data about Diamond Springs, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Diamond Springs, CA
Highest Education Level
Customer Services in Diamond Springs, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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