Customer Service Jobs in Diamond Bar, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Seeking Agent / Customer Service Rep at Car Insurance Agency
- Santa Ana, CA (17 miles from Diamond Bar, CA)
- 1 day ago
- Santa Ana, CA (17 miles from Diamond Bar, CA)
- 1 day ago
*Customer Service experience is a major plus *Bilingual (Spanish and English) is a REQUIREMENT! Monthly guaranteed bonus for all licensed agents. No minimums, no quotas!...
Customer Service Representative
- Montclair, CA (8 miles from Diamond Bar, CA)
- 2 days ago
- Montclair, CA (8 miles from Diamond Bar, CA)
- 2 days ago
Your Opportunity Customer Service Representative Speedy Cash Montclair, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative II
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 3 days ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 3 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Santa Ana, CA (17 miles from Diamond Bar, CA)
- 5 days ago
- Santa Ana, CA (17 miles from Diamond Bar, CA)
- 5 days ago
Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Corona Customer Service Representative
- Corona, CA (16 miles from Diamond Bar, CA)
- 6 days ago
- Corona, CA (16 miles from Diamond Bar, CA)
- 6 days ago
The manager is also looking for 2 years of call center/customer service experience.!!...
Retail Customer Service Associate
- Ontario, CA (10 miles from Diamond Bar, CA)
- 8 days ago
- Ontario, CA (10 miles from Diamond Bar, CA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...
Customer Service Representative
- Irvine, CA (17 miles from Diamond Bar, CA)
- 9 days ago
- Irvine, CA (17 miles from Diamond Bar, CA)
- 9 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Customer Service Representative
- Orange, CA (14 miles from Diamond Bar, CA)
- 13 days ago
- Orange, CA (14 miles from Diamond Bar, CA)
- 13 days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (14 miles from Diamond Bar, CA)
- 13 days ago
- Orange, CA (14 miles from Diamond Bar, CA)
- 13 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkLP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (22 miles from Diamond Bar, CA)
- 13 days ago
- La Canada, CA (22 miles from Diamond Bar, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 14 days ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 14 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (17 miles from Diamond Bar, CA)
- 15 days ago
- Santa Ana, CA (17 miles from Diamond Bar, CA)
- 15 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
- Ontario, CA (10 miles from Diamond Bar, CA)
- 17 days ago
- Ontario, CA (10 miles from Diamond Bar, CA)
- 17 days ago
Assist customers by effectively resolving all customer service issues....
Bilingual Customer Service Representative
- Corona, CA (16 miles from Diamond Bar, CA)
- 19 days ago
- Corona, CA (16 miles from Diamond Bar, CA)
- 19 days ago
service experience....
Customer Service Representative - Topanga
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 19 days ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 19 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Demographic Data for Diamond Bar, CA
Moving to Diamond Bar, CA? Find some basic demographic data about Diamond Bar, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Diamond Bar, CA
Highest Education Level
Customer Services in Diamond Bar, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »