Customer Service Jobs in Diamond Bar, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I
- Orange, CA (14 miles from Diamond Bar, CA)
- 9 hours ago
- Orange, CA (14 miles from Diamond Bar, CA)
- 9 hours ago
Knowledge, Skills & Abilities Required: • At least two (2) years of customer service experience preferred. • Knowledge of the health insurance industry and customer service experience preferred. • Ability...
Licensed Insurance Customer Service Bilingual
- Phillips Ranch, CA (4 miles from Diamond Bar, CA)
- 18 hours ago
- Phillips Ranch, CA (4 miles from Diamond Bar, CA)
- 18 hours ago
& Casualty license (required) Life & Health license a plus!...
Customer Service Representative
- Covina, CA (8 miles from Diamond Bar, CA)
- 19 hours ago
- Covina, CA (8 miles from Diamond Bar, CA)
- 19 hours ago
American Leak Detection is currently looking for a Customer Service Representative (CSR)....
- Irvine, CA (17 miles from Diamond Bar, CA)
- 1 day ago
- Irvine, CA (17 miles from Diamond Bar, CA)
- 1 day ago
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
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Customer Service Representative
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 1 day ago
Required Qualifications Customer service experience required Excellent verbal (telephone) and written communication skills Able to courteously handle large volume of phone calls and emails Computer,...
Retail Customer Service Representative/Cashier
- Tustin, CA (17 miles from Diamond Bar, CA)
- 1 day ago
- Tustin, CA (17 miles from Diamond Bar, CA)
- 1 day ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Chino, CA (10 miles from Diamond Bar, CA)
- 2 days ago
- Chino, CA (10 miles from Diamond Bar, CA)
- 2 days ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Rep's Needed w/Logistics Background Needed
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 4 days ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 4 days ago
Fast paced Global Logistics Transportation company is looking to hire (20) Entry Level - Mid Level Logistics Customer Service Rep's to support various divisions of the company working in locations 90221...
Seasonal Customer Service Representative - The Grove
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 4 days ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 4 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Corona, CA (16 miles from Diamond Bar, CA)
- 4 days ago
- Corona, CA (16 miles from Diamond Bar, CA)
- 4 days ago
Previous customer service experience....
Customer Service Representative - Dental
- West Covina, CA (8 miles from Diamond Bar, CA)
- 4 days ago
- West Covina, CA (8 miles from Diamond Bar, CA)
- 4 days ago
Position Purpose: Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience....
Retail Loss Prevention Customer Service Associate II
- Corona, CA (16 miles from Diamond Bar, CA)
- 5 days ago
- Corona, CA (16 miles from Diamond Bar, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal Customer Service Representative - Santa Anita
- Arcadia, CA (15 miles from Diamond Bar, CA)
- 5 days ago
- Arcadia, CA (15 miles from Diamond Bar, CA)
- 5 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Montclair, CA (8 miles from Diamond Bar, CA)
- 5 days ago
- Montclair, CA (8 miles from Diamond Bar, CA)
- 5 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Temporary Customer Service Representative, Parking
- Irvine, CA (17 miles from Diamond Bar, CA)
- 11 days ago
- Irvine, CA (17 miles from Diamond Bar, CA)
- 11 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Demographic Data for Diamond Bar, CA
Moving to Diamond Bar, CA? Find some basic demographic data about Diamond Bar, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Diamond Bar, CA
Highest Education Level
Customer Services in Diamond Bar, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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