Customer Service Jobs in Diablo, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- San Leandro, CA (13 miles from Diablo, CA)
- 2 days ago
- San Leandro, CA (13 miles from Diablo, CA)
- 2 days ago
Your Opportunity Customer Service Representative California Check Cashing Stores San Leandro, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial...
Loss Prevention Customer Service Associate II
- Oakland, CA (14 miles from Diablo, CA)
- 6 days ago
- Oakland, CA (14 miles from Diablo, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Emeryville, CA (17 miles from Diablo, CA)
- 7 days ago
- Emeryville, CA (17 miles from Diablo, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oakland, CA (14 miles from Diablo, CA)
- 9 days ago
- Oakland, CA (14 miles from Diablo, CA)
- 9 days ago
fill our Remote Customer Service role!....
Remote WorkRetail Customer Service Associate
- Concord, CA (8 miles from Diablo, CA)
- 10 days ago
- Concord, CA (8 miles from Diablo, CA)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Customer Service Representative
- Hayward, CA (13 miles from Diablo, CA)
- 17 days ago
- Hayward, CA (13 miles from Diablo, CA)
- 17 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
- Oakland, CA (14 miles from Diablo, CA)
- 19 days ago
- Oakland, CA (14 miles from Diablo, CA)
- 19 days ago
Assist customers by effectively resolving all customer service issues....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (13 miles from Diablo, CA)
- 20 days ago
- Brentwood, CA (13 miles from Diablo, CA)
- 20 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
- San Leandro, CA (13 miles from Diablo, CA)
- 22 days ago
- San Leandro, CA (13 miles from Diablo, CA)
- 22 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
Customer Service Representative
- Concord, CA (8 miles from Diablo, CA)
- 25 days ago
- Concord, CA (8 miles from Diablo, CA)
- 25 days ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- San Leandro, CA (13 miles from Diablo, CA)
- 26 days ago
- San Leandro, CA (13 miles from Diablo, CA)
- 26 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
LP Customer Service Associate II
- Brentwood, CA (13 miles from Diablo, CA)
- 30+ days ago
- Brentwood, CA (13 miles from Diablo, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (20 miles from Diablo, CA)
- 30+ days ago
- Pinole, CA (20 miles from Diablo, CA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Wire
- Union City, CA (17 miles from Diablo, CA)
- 45+ days ago
- Union City, CA (17 miles from Diablo, CA)
- 45+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Union City, CA (17 miles from Diablo, CA)
- 60+ days ago
- Union City, CA (17 miles from Diablo, CA)
- 60+ days ago
We are looking for a Customer Service Representative to provide exceptional service and support to BillionToOne's customers....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Diablo, CA
Highest Education Level
Customer Services in Diablo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »