Customer Service Jobs in Danville, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hayward, CA (13 miles from Danville, CA)
- 4 days ago
- Hayward, CA (13 miles from Danville, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
- Oakland, CA (16 miles from Danville, CA)
- 7 days ago
- Oakland, CA (16 miles from Danville, CA)
- 7 days ago
Assist customers by effectively resolving all customer service issues....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (11 miles from Danville, CA)
- 8 days ago
- Brentwood, CA (11 miles from Danville, CA)
- 8 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
- San Leandro, CA (15 miles from Danville, CA)
- 10 days ago
- San Leandro, CA (15 miles from Danville, CA)
- 10 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
LP Customer Service Associate II
- Moraga, CA (10 miles from Danville, CA)
- 12 days ago
- Moraga, CA (10 miles from Danville, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Concord, CA (11 miles from Danville, CA)
- 13 days ago
- Concord, CA (11 miles from Danville, CA)
- 13 days ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Oakland, CA (16 miles from Danville, CA)
- 14 days ago
- Oakland, CA (16 miles from Danville, CA)
- 14 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (23 miles from Danville, CA)
- 22 days ago
- Pinole, CA (23 miles from Danville, CA)
- 22 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Wire
- Union City, CA (16 miles from Danville, CA)
- 30+ days ago
- Union City, CA (16 miles from Danville, CA)
- 30+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
- Union City, CA (16 miles from Danville, CA)
- 30+ days ago
- Union City, CA (16 miles from Danville, CA)
- 30+ days ago
SHIFT DETAILS:** ( **Mon-Fri 8AM-4:30PM** ) As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
- Union City, CA (16 miles from Danville, CA)
- 45+ days ago
- Union City, CA (16 miles from Danville, CA)
- 45+ days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Customer Service Representative
- Union City, CA (16 miles from Danville, CA)
- 45+ days ago
- Union City, CA (16 miles from Danville, CA)
- 45+ days ago
We are looking for a Customer Service Representative to provide exceptional service and support to BillionToOne's customers....
Tactical Loss Prevention Customer Service Associate II
- Fremont, CA (17 miles from Danville, CA)
- 60+ days ago
- Fremont, CA (17 miles from Danville, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Concord, CA (11 miles from Danville, CA)
- 90+ days ago
- Concord, CA (11 miles from Danville, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Tactical Customer Service Associate
- Concord, CA (11 miles from Danville, CA)
- 90+ days ago
- Concord, CA (11 miles from Danville, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Danville, CA
Moving to Danville, CA? Find some basic demographic data about Danville, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Danville, CA
Highest Education Level
Customer Services in Danville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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