Customer Service Jobs in Cupertino, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Retail Loss Prevention Customer Service Associate II

  • Fremont, CA (19 miles from Cupertino, CA)
  • 9 days ago
  • Fremont, CA (19 miles from Cupertino, CA)
  • 9 days ago

service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate

  • San Mateo, CA (22 miles from Cupertino, CA)
  • 18 days ago
  • San Mateo, CA (22 miles from Cupertino, CA)
  • 18 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Loss Prevention Customer Service Associate

  • San Jose, CA (11 miles from Cupertino, CA)
  • 20 days ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 20 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Santa Cruz, CA (15 miles from Cupertino, CA)
  • 30+ days ago
  • Santa Cruz, CA (15 miles from Cupertino, CA)
  • 30+ days ago

Chevron Corporation Customer Service Representative in SANTA CRUZ , California Excited to grow your career?...

Showroom Customer Service Representative

  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 30+ days ago
  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 30+ days ago

Were looking for a Showroom Customer Service Representative at our Santa Clara location to help customers create their dream homes....

Part Time Customer Service Associate

  • San Jose, CA (11 miles from Cupertino, CA)
  • 30+ days ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 30+ days ago

Assist customers by effectively resolving all customer service issues....

Reservationist & Customer Service Representative

  • Redwood City, CA (14 miles from Cupertino, CA)
  • 30+ days ago
  • Redwood City, CA (14 miles from Cupertino, CA)
  • 30+ days ago

Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Customer Service Representative - Transportation Rep - Fremont

  • Fremont, CA (19 miles from Cupertino, CA)
  • 60+ days ago
  • Fremont, CA (19 miles from Cupertino, CA)
  • 60+ days ago

Duties and Responsibilities:Provide outstanding customer service. Ensure commuters are directed to the correct buses and provide ETA and route information, as necessary....

Customer Service Representative

  • San Jose, CA (14 miles from Cupertino, CA)
  • 30+ days ago
  • San Jose, CA (14 miles from Cupertino, CA)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 30+ days ago
  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 30+ days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Floating Customer Service Representative

  • San Jose, CA (11 miles from Cupertino, CA)
  • 90+ days ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 90+ days ago

Description The Floating Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management...

Customer Service Representative ( REMOTE WORK )

  • Belmont, CA (18 miles from Cupertino, CA)
  • 90+ days ago
  • Belmont, CA (18 miles from Cupertino, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Demographic Data for Cupertino, CA

Moving to Cupertino, CA? Find some basic demographic data about Cupertino, CA below.


Local
National
62,585
1,613
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Cupertino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cupertino, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cupertino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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