Customer Service Jobs in Coarsegold, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Fresno, CA (24 miles from Coarsegold, CA)
- 11 hours ago
- Fresno, CA (24 miles from Coarsegold, CA)
- 11 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7663 N Blackstone Ave, Fresno, CA...
Customer Service Representative/BDC Administrator
- Fresno, CA (24 miles from Coarsegold, CA)
- 8 days ago
- Fresno, CA (24 miles from Coarsegold, CA)
- 8 days ago
Provide top-notch customer service while meeting performance goals. What We Are Looking For: Strong communication skills and a friendly, professional attitude....
Customer Service Representative
- Fresno, CA (24 miles from Coarsegold, CA)
- 23 days ago
- Fresno, CA (24 miles from Coarsegold, CA)
- 23 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative - Wire
- Fresno, CA (24 miles from Coarsegold, CA)
- 30+ days ago
- Fresno, CA (24 miles from Coarsegold, CA)
- 30+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Part Time Customer Service Associate
- Fresno, CA (24 miles from Coarsegold, CA)
- 45+ days ago
- Fresno, CA (24 miles from Coarsegold, CA)
- 45+ days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Coarsegold, CA
Moving to Coarsegold, CA? Find some basic demographic data about Coarsegold, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Coarsegold, CA
Highest Education Level
Customer Services in Coarsegold, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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