Customer Service Jobs in Citrus Heights, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Retail Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 3 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 3 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 3 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
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Customer Service Representative I
- Auburn, CA (21 miles from Citrus Heights, CA)
- 4 days ago
- Auburn, CA (21 miles from Citrus Heights, CA)
- 4 days ago
Excellent verbal and written communication skills, with a commitment to delivering superior customer service. Attention to detail and ability to meet strict deadlines....
Customer Service Representative - Police Department
- Citrus Heights, CA
- 4 days ago
- Citrus Heights, CA
- 4 days ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Customer Service Representative - Police Department
- Citrus Heights, CA (2 miles from Citrus Heights, CA)
- 6 days ago
- Citrus Heights, CA (2 miles from Citrus Heights, CA)
- 6 days ago
Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service....
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 9 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 9 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Loss Prevention- Customer Service Associate II
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 12 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 21 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 21 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 24 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 24 days ago
Assist customers by effectively resolving all customer service issues....
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 24 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 24 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Showroom Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 45+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 45+ days ago
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
Customer Service Representative - PT
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 60+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 60+ days ago
service....
Demographic Data for Citrus Heights, CA
Moving to Citrus Heights, CA? Find some basic demographic data about Citrus Heights, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Citrus Heights, CA
Highest Education Level
Customer Services in Citrus Heights, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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