Customer Service Jobs in Citrus Heights, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Dental)
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
(Medicare/MedSupp) Customer Service Representative
- El Dorado Hills, CA (10 miles from Citrus Heights, CA)
- 2 days ago
- El Dorado Hills, CA (10 miles from Citrus Heights, CA)
- 2 days ago
Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, El Dorado Hills 4205 Town Center Boulevard (Show on map) Jun 17, 2025 Your Role Our Senior...
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 5 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 5 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 6 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 6 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
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Customer Service Representative
- Rancho Cordova, CA (6 miles from Citrus Heights, CA)
- 7 days ago
- Rancho Cordova, CA (6 miles from Citrus Heights, CA)
- 7 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Customer Service Representative 12:30pm-9pm EST
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 8 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 8 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 8 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 8 days ago
Assist customers by effectively resolving all customer service issues....
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 8 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 8 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 20 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 20 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 21 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 21 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Loss Prevention Customer Service Associate II
- Citrus Heights, CA
- 29 days ago
- Citrus Heights, CA
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Showroom Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
Were looking for a Showroom Customer Service Representative at our Sacramento location to help customers create their dream homes....
Retail Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative - FT
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 45+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 45+ days ago
service....
Customer Service Representative - PT
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 45+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 45+ days ago
service....
Demographic Data for Citrus Heights, CA
Moving to Citrus Heights, CA? Find some basic demographic data about Citrus Heights, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Citrus Heights, CA
Highest Education Level
Customer Services in Citrus Heights, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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